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Posted 15 days ago

Service Dispatcher

@ Culligan Nova Scotia

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Wileville, Nova Scotia

$23–$25/hrFull-time
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SIGNALS

Overview

Culligan Nova Scotia is hiring a Service Dispatcher to coordinate daily service operations, take customer calls and build technician schedules. The role involves handling emergency plumbing requests, scheduling annual maintenance and adjusting routes as priorities change. The posting states a full-time Monday to Friday schedule, 7:30 AM to 5:00 PM, with medical insurance and RSP contributions.

Pay:

$23–$25 an hour

Responsibilities:

  • Answer customer calls and emails for service requests
  • Coordinate emergency plumbing calls and contact plumbers
  • Build daily schedules and technician routes
  • Schedule annual maintenance appointments
  • Adjust schedules as priorities change

Requirements summary:

  • Strong organization and time-management skills
  • Excellent customer service and phone communication
  • Plumbing or plumbing company experience preferred
  • Comfortable using computers, email and scheduling systems
  • Dependable, adaptable and able to problem-solve

Tools & skills

EmailScheduling systemsComputer

Benefits mentioned

Health insuranceRetirement planEmployee discount
Source and dates

Source type not verified · careerplug

Employer posting date
2026-10-23
First seen by our source
2026-10-23
Source record updated
2026-10-23

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week37.5
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Employee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Culligan Nova Scotia

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FieldValue
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Job description

Benefits and Perks

  • Medical insurance
  • Retirement savings plan (RSP) contributions
  • Paid Culligan training
  • Team events, including summer and Christmas parties
  • Weekly employee gift card drawings
  • Monday through Friday, no weekends or evenings
  • Employee discounts on Culligan in-home products

Schedule: Monday–Friday, 7:30 AM–5:00 PM

About the Role

Culligan Water is seeking an organized, proactive, and customer-focused Dispatcher to coordinate daily service operations, manage customer requests, and keep our plumbing and service teams running efficiently.

The ideal candidate excels at time management, enjoys solving problems, and can balance scheduling, customer communication, and unexpected service needs in a fast-paced environment. Plumbing or plumbing company experience is preferred, but we are willing to train the right person.

A Day in the Life

  • Answer customer calls: Handle service requests and answer approximately 50–70 inbound calls per day during the summer and 20–40 during the winter.
  • Coordinate emergency calls: Respond to urgent plumbing situations and contact plumbers to arrange timely service.
  • Build the daily schedule: Schedule annual maintenance for existing customers, coordinate appointments, and organize technician routes to maximize efficiency
  • Manage communications: Respond to inbound emails, provide appointment updates, and keep customers and field teams informed.
  • Keep operations on track: Adjust schedules as priorities change while balancing emergencies, planned appointments, and customer needs.

What We're Looking For

  • Strong organization and time-management skills, with the ability to manage a busy schedule and competing priorities.
  • Excellent customer service and communication skills, especially over the phone.
  • Plumbing or plumbing company experience preferred.
  • Comfortable using computers, email, and scheduling systems.
  • Dependable, adaptable, and able to problem-solve in a fast-paced environment.

About Culligan

As the world's leading water experts, Culligan delivers high-quality water solutions to residential, commercial, and industrial customers. Our products include water softeners, filtration systems, drinking water systems, and whole-house filtration solutions.

Join our team and help keep our service operations organized, our field teams productive, and our customers satisfied!

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