Posted last month
Service Manager
@ Green Diamond Equipment
Moncton, New Brunswick
Overview
Green Diamond Equipment is hiring a full-time Service Manager in Moncton, NB to lead the service department of its John Deere dealership. The role directs and coaches service staff, manages work orders and warranty procedures, schedules repairs and budgets. The posting states a salary of $50,000 to $65,000 per year plus bonus and benefits.
Pay:
$50,000–$65,000 a year
Responsibilities:
- Lead and coach the service department team
- Create schedules and assign repair jobs by priority and skill
- Ensure warranty procedures and safe practices are followed
- Serve as main contact for customers and sales on repairs and quotes
- Monitor department efficiency, budget and expenses
Requirements summary:
- 3+ years in a managerial or supervisory role
- Above-average computer skills in Microsoft Office
- Strong team communication skills
- Basic understanding of service department financials
- Bilingual French/English an asset
- Agricultural or heavy equipment experience an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · talentpoolbuilder
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Perks mentioned | Retirement plan, Performance bonus, Wellness, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Green Diamond Equipment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 18 |
Great teams need great leaders.
At Green Diamond Equipment, we're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.
We're looking for an exceptional Service Manager to join our Moncton, NB team and lead a department that's committed to delivering outstanding service, developing people, and driving results.
Purpose
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Responsibilities
As a leader of service operations, the Service Manager will:
- Maintain a safe environment and ensures customer satisfaction
- Successfully communicate job expectations, monitor job results and coach employees to achieve optimal results
- Ensure all manufacturer warranty procedures are followed by service department staff
- Utilize business systems to create and monitor work/repair orders
- Main point of contact for both customers and sales department when scheduling repairs, creating quotes and providing status updates
- Create schedules and staffing requirements, and assign jobs based on priority and technical skill set
- Monitor department efficiencies, operational budget, and expenses
- Actively participates in recruiting, staffing and development of training plans for all service department staff
Requirements
- Bilingual (French/English) an asset
- 3+ years experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).
- Above average computer skills (Microsoft Office etc.)
- A proven ability to effectively communicate with team members to achieve desired results.
- A basic understanding of service department financials, and the capability to analyze and interpret internal reports.
- Experience in the agricultural, heavy equipment, or related industry considered an asset.
What We Offer
- Full-Time Employment
- Opportunity for Advancement within a Progressive Organization
- A Competitive Compensation Package which includes:
- Salary
- Bonus
- Family Health Benefits
- Company Pension Plan
- Boot Allowance
- Online Healthcare
- Employee Recognition Program
- Employee Assistance Program
Salary range: $50,000/year-$65,000/year
Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!
Only candidates selected for further consideration will be contacted.
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