Posted 2 months ago
Service Manager
@ SMS Equipment Inc.
Timmins, Ontario
Overview
SMS Equipment Inc. is hiring a Service Manager to lead Welding and Mechanical Services operations at its Timmins, ON branch. The role covers installation, maintenance and repair of parts and equipment, service scheduling, workload planning, customer relations and team leadership. Full-time, Monday to Friday, 8 hours a day, on site, with $130,000 to $140,000 per year plus a regional premium and incentive plan.
Pay:
$130,000–$140,000 a year
Responsibilities:
- Lead welding and mechanical service operations
- Create and monitor service scheduling and workload plans
- Oversee work orders, WIP, warranty and RAMP agreements
- Develop customer relationships and resolve service issues
- Coach and develop service employees and supervisors
Requirements summary:
- Post-secondary education with 5-7 years related industry experience
- Comprehensive service operations knowledge
- Strong financial judgment and budget management
- Experience leading teams in heavy equipment or industrial environments
- Knowledge of Komatsu products is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-18
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: minimal · ground: minimal |
| Work setting | Plant or factory, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | College diploma (required) |
| Perks mentioned | Retirement plan, Relocation assistance, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SMS Equipment Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading-edge equipment solutions and support.
Full company description
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with leading manufacturers that drive success for our customers. We’re a team committed to collaborative growth, making a meaningful impact through everything we do. SMS Equipment partners with employees to transform jobs into careers. Do work that is productive and meaningful. Learn new skills. Explore diverse opportunities within our network. Sound right for you? Come join us! ------------------------------ Équipement SMS inc. est le principal fournisseur de solutions d'équipement pour les industries de l'exploitation minière, de la construction, de la construction routière et de la foresterie. Nos spécialistes de classe mondiale travaillent dans plus de 40 emplacements au Canada et en Alaska, fournissant de l'équipement sur mesure, du soutien, des pièces et des solutions technologiques qui aident nos clients à croître. Nous sommes des Partenaires de vos possibilités, innovant et offrant des programmes de pointe avec des fabricants de premier plan qui favorisent la réussite de nos clients. Nous sommes une équipe engagée dans une croissance collaborative, ayant un impact significatif à travers tout ce que nous faisons. Équipement SMS s'associe à ses employés pour transformer les emplois en carrières. Effectuer un travail productif et utile. Acquérir de nouvelles compétences. Explorer diverses opportunités au sein de notre réseau. Si cela vous convient, rejoignez-nous!
- LinkedIn followers
- 34,107
- People associated on LinkedIn
- 1,806
- Reported office locations
- 11285 274 ST, Acheson , Alberta T7X 6P9, CA
- 16116 111 Ave NW, Edmonton, Alberta T5M, CA
- 14025 Humber Station Rd, Bolton, Ontario L7E 0Z9, CA
- 7664 10 St NE, Calgary, Alberta T2E 8W1, CA
- 1461 Willow St, Campbell River, British Columbia V9W 6J6, CA
- 2027 Avenue du Labrador, Baie-Comeau, Quebec G4Z 3B9, CA
- 8895 King St, Anchorage, Alaska 99515, US
- 205 Rue Clément-Gilbert, Chicoutimi, Quebec G7H 5B1, CA
- 121 Ilsley Ave, #115, Dartmouth, Nova Scotia B3B 1S9, CA
- 3 Intata Rd, Elkford, British Columbia V0B 1H0, CA
- 2 Royalcrest Rd, Etobicoke, Ontario M9V 2L5, CA
- 3606 Schacht St, Fairbanks, Alaska 99701, US
- 16 Highway 11/71, Fort Frances, Ontario P9A 3M2, CA
- 22K Highway 63 North, Fort McMurray, Alberta T9H 3G2, CA
- 8911 Northern Lights Dr, Fort St John, British Columbia V1J 0B4, CA
- 448 Hodgson Rd, Fredericton, New Brunswick E3C 2G5, CA
- 9116 108th St, Grande Prairie, Alberta T8V 4C8, CA
- 260 Felaber Rd, Hinton, Alberta T7V 1Z8, CA
- 1785 Versatile Dr, Kamloops, British Columbia V1S 1C5, CA
- 1800 Rue Montgolfier, Laval, Quebec H7T 0L9, CA
- 50 MacNaughton Ave, Moncton, New Brunswick E1H 3L9, CA
- 5 St Anne's Crescent, Paradise, Newfoundland and Labrador A1L 3W1, CA
- 1063 Great St, Prince George, British Columbia V2N 2K8, CA
- 7659 Edgar Industrial Crt, Red Deer, Alberta T4P 4E2, CA
- 296 Industrial Dr, Regina, Saskatchewan S4P 3C6, CA
- 5 Haniak Rd, Thunder Bay, Ontario P7K 0C7, CA
- 2907 Millar Ave, Saskatoon, Saskatchewan S7K 6P6, CA
- 120 Rue de New York, Saint-Augustin-de-Desmaures, Quebec G3A 0A8, CA
- 990 Rue Marie-Victorin, Saint-Bruno, Quebec J3V 0N4, CA
- 12720 82 Ave, Surrey, British Columbia V3W 3G1, CA
- 4088 Highway 101 W, Timmins, Ontario P4R 0E9, CA
- 4500 rue Raymond Bellemarre, Trois-Rivières, Quebec G9B 0G3, CA
- 1085 3e Avenue, Val-d’Or, Quebec J9P 0J7, CA
- 10 Second Ave, Wabush, Newfoundland and Labrador A0R 1B0, CA
- 7 Bennett Road, Whitehorse, Yukon Y1A 5Z4, CA
- 1145 Murray Dr, Williams Lake, British Columbia V2G 4K8, CA
- 147 Mountain View Road, Winnipeg, Manitoba R4B 0A3, CA
- 14 Ellesmere Dr, Yellowknife, Northwest Territories X1A 0G1, CA
- Business categories
- Machinery Manufacturing
- Mechanical Design
- Other recorded names
- SMS Equipment Inc.
- Specialties
- Parts and Attachments
- Undercarriage Specialists
- Intelligent Machines
- Mechanical Services
- Field Services
- Komatsu
- Takeuchi
- BOMAG
- NPK
- Genesis
- Construction Equipment
- Pièces et accessoires
- Spécialistes des trains de roulement
- Machines intelligentes
- Services mécaniques
- Services sur le terrain
- Équipements de construction
- Advanced Technology Solutions
- and Technologies de pointe
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Acheson , Alberta |
| Organization type | Privately Held |
| Year founded | 2008 |
| Specialties | Parts and AttachmentsUndercarriage SpecialistsIntelligent MachinesMechanical ServicesField ServicesKomatsuTakeuchiBOMAGNPKGenesis |
| Open jobs on Jobsy | 89 |
| View page |
SMS Equipment is seeking an experienced Service Manager to plan, organize and direct the service operations of Welding and Mechanical Services. Reporting to the Operations Manager, this role leads the installation, maintenance and repair of parts and equipment while driving results, customer satisfaction, safety and continuous improvement. The successful candidate will be based in Timmins, ON, with relocation assistance considered based on their current location, and should be comfortable with occasional travel and active participation in community events connected to the branch.
Working closely with branch leadership, service supervisors, parts, accounting, manufacturers, customers and employees, you will develop workload plans, improve service processes, strengthen customer relationships and support the operational and financial performance of the branch.
Work Location: Timmins, ON
Salary Range: $130,000 - $140,000 per year, plus regional premium and incentive plan
Work Arrangement: On-Site
Schedule: Monday – Friday, 8 hours per day
Travel: Occasional/infrequent travel may be required, averaging approximately one overnight trip per quarter.
Relocation assistance may be provided based on the successful candidate’s current location.
What You'll Do
- Lead all activities related to Welding and Mechanical Services operations involving the installation, maintenance and repair of parts and equipment.
- Create, monitor and implement service scheduling and workload plans to support business objectives and maximize productivity.
- Oversee service work orders, Work in Progress, accounts receivable follow-up, RAMP agreements and warranty administration.
- Develop and maintain effective customer relationships and ensure timely resolution of product support, service and warranty issues.
- Lead, coach, train and develop service employees and supervisors while communicating goals, measuring results and supporting performance improvement.
- Monitor bottom-line results, productivity, budgets and service metrics, and adjust operating plans as required.
- Identify and improve service work processes, operating procedures, quality systems and data accuracy.
- Support service business growth, lifecycle revenue programs and participation in relevant industry and mining events.
- Ensure department activities comply with safety, health and environmental standards, company policies and applicable legislation.
What You Bring
You are an experienced service operations leader with strong technical knowledge, sound financial judgment and the ability to lead teams in a heavy equipment or industrial environment. You build trusted customer relationships, improve operating performance and maintain a strong commitment to safety.
Additional qualifications include:
- Post-secondary education with 5-7 years of related industry experience, or an equivalent combination of education and experience in a heavy-duty or industrial environment.
- Comprehensive service operations knowledge, including work scheduling, work orders, WIP, accounts receivable, warranty, budgeting, customer support and labour relations.
Nice to Haves:
- Knowledge of Komatsu products or comparable heavy equipment product lines.
- Experience with parts distribution, service revenue programs, quality systems, equipment lifecycle support or unionized environments.
This position is classified as a Mid-Level Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
At SMS Equipment, the right partnership makes everything possible. We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.
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