First seen by our source: 4 hours ago
Service Representative
Salmon Arm, British Columbia
Responsibilities:
- Assist members with day-to-day transactions and online banking needs, ensuring compliance with regulations and policies.
- Provide accurate, relevant information on SASCU’s products and services.
- Engage members in conversation to uncover opportunities for SASCU to assist them with reaching their goals.
- Connect members with the appropriate SASCU experts so that their needs are fully met.
- Undertake duties to maximize the member experience, such as routine administration and overseeing the member waiting area.
- Acknowledge and address member concerns and take appropriate action to resolve.
Requirements summary:
- This position contributes to the delivery of the SASCU Member Experience by ensuring members are well looked after and receive prompt, professional, friendly, and accurate service.
- Undertake duties to maximize the member experience, such as routine administration and overseeing the member waiting area.
- What you'll bring (qualifications):
- 1 year of sales experience in a service-oriented environment.
- Demonstrated sales skills, comfort with technology, and the ability to multi-task in a fast-paced environment.
- Completion of CUIC 185: Credit Union Products & Services (university-level course) within 6 months is required.
Source and dates
Source type not verified · saashr
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
As a Service Representative, you will complete day-to-day transactions for members, uncover their service needs and life events, and connect with experts on the SASCU team. This position contributes to the delivery of the SASCU Member Experience by ensuring members are well looked after and receive prompt, professional, friendly, and accurate service.
This is a great opportunity for a community-minded individual looking to begin their career with a successful and growing organization. If this sounds like a good fit for you, we’d love to hear from you!
What you'll do (key responsibilities):
- Assist members with day-to-day transactions and online banking needs, ensuring compliance with regulations and policies.
- Provide accurate, relevant information on SASCU’s products and services.
- Engage members in conversation to uncover opportunities for SASCU to assist them with reaching their goals.
- Connect members with the appropriate SASCU experts so that their needs are fully met.
- Undertake duties to maximize the member experience, such as routine administration and overseeing the member waiting area.
- Acknowledge and address member concerns and take appropriate action to resolve.
- Meet organizational goals by achieving sales and referral targets.
- Support branch activities to build the membership base and have a positive impact on the community.
What you'll bring (qualifications):
- 1 year of sales experience in a service-oriented environment.
- Demonstrated sales skills, comfort with technology, and the ability to multi-task in a fast-paced environment.
- Commitment to continuous learning and self-development.
- Completion of CUIC 185: Credit Union Products & Services (university-level course) within 6 months is required.
- Access to reliable transportation and the ability to attend any SASCU branch.
We invest in our employees by offering (rewards and benefits):
- A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
- Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
- Flexible spending account for additional health and personal wellness activities and expenses.
- Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
- Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
- Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
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