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Posted 4 months ago

Service Supervisor

@ SMS Equipment Inc.

Kamloops, British Columbia

$105k–$115k/yrFull-time5+ years experience
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Overview

SMS Equipment Inc. is hiring a Service Supervisor for its Kamloops branch to lead a team of heavy equipment technicians and apprentices. The role oversees repairs and maintenance on Komatsu and other OEM equipment, runs scheduling and work-in-progress, and drives a safety-focused shop culture. The posting states a 14x14 rotational schedule and a salary of $105,000-$115,000 annually plus safety incentive and overtime eligibility.

Pay:

$105,000–$115,000 a year

Responsibilities:

  • Lead and coach heavy equipment technicians and apprentices
  • Oversee maintenance and repairs on Komatsu and OEM equipment
  • Assign work, schedule and manage work in progress
  • Deliver safety training, audits and compliance
  • Prepare quotes, work orders and manage customer expectations

Requirements summary:

  • Minimum 5 years supervisory experience, ideally in a large shop
  • Strong technical knowledge of heavy duty equipment
  • Journeyperson certification preferred
  • Solid understanding of OH&S legislation and inspection practices
  • Proficiency with Microsoft Office including Excel and Gantt charts
  • Valid Class G/5 driver's licence

Tools & skills

Benefits mentioned

Retirement plan
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-07-22
First seen by our source
2026-10-08
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentMaintenance & repair
Experience5+ years
Management experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: minimal
Work settingPlant or factory, Office
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Licences & certificationsJourneyperson certification
Driver’s licencerequired
Background checksdrug and alcohol, driving record
Perks mentionedRetirement plan, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

SMS Equipment Inc.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Leading-edge equipment solutions and support.

Full company description

SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with leading manufacturers that drive success for our customers. We’re a team committed to collaborative growth, making a meaningful impact through everything we do. SMS Equipment partners with employees to transform jobs into careers. Do work that is productive and meaningful. Learn new skills. Explore diverse opportunities within our network. Sound right for you? Come join us! ------------------------------ Équipement SMS inc. est le principal fournisseur de solutions d'équipement pour les industries de l'exploitation minière, de la construction, de la construction routière et de la foresterie. Nos spécialistes de classe mondiale travaillent dans plus de 40 emplacements au Canada et en Alaska, fournissant de l'équipement sur mesure, du soutien, des pièces et des solutions technologiques qui aident nos clients à croître. Nous sommes des Partenaires de vos possibilités, innovant et offrant des programmes de pointe avec des fabricants de premier plan qui favorisent la réussite de nos clients. Nous sommes une équipe engagée dans une croissance collaborative, ayant un impact significatif à travers tout ce que nous faisons. Équipement SMS s'associe à ses employés pour transformer les emplois en carrières. Effectuer un travail productif et utile. Acquérir de nouvelles compétences. Explorer diverses opportunités au sein de notre réseau. Si cela vous convient, rejoignez-nous!

LinkedIn followers
34,107
People associated on LinkedIn
1,806
Reported office locations
  • 11285 274 ST, Acheson , Alberta T7X 6P9, CA
  • 16116 111 Ave NW, Edmonton, Alberta T5M, CA
  • 14025 Humber Station Rd, Bolton, Ontario L7E 0Z9, CA
  • 7664 10 St NE, Calgary, Alberta T2E 8W1, CA
  • 1461 Willow St, Campbell River, British Columbia V9W 6J6, CA
  • 2027 Avenue du Labrador, Baie-Comeau, Quebec G4Z 3B9, CA
  • 8895 King St, Anchorage, Alaska 99515, US
  • 205 Rue Clément-Gilbert, Chicoutimi, Quebec G7H 5B1, CA
  • 121 Ilsley Ave, #115, Dartmouth, Nova Scotia B3B 1S9, CA
  • 3 Intata Rd, Elkford, British Columbia V0B 1H0, CA
  • 2 Royalcrest Rd, Etobicoke, Ontario M9V 2L5, CA
  • 3606 Schacht St, Fairbanks, Alaska 99701, US
  • 16 Highway 11/71, Fort Frances, Ontario P9A 3M2, CA
  • 22K Highway 63 North, Fort McMurray, Alberta T9H 3G2, CA
  • 8911 Northern Lights Dr, Fort St John, British Columbia V1J 0B4, CA
  • 448 Hodgson Rd, Fredericton, New Brunswick E3C 2G5, CA
  • 9116 108th St, Grande Prairie, Alberta T8V 4C8, CA
  • 260 Felaber Rd, Hinton, Alberta T7V 1Z8, CA
  • 1785 Versatile Dr, Kamloops, British Columbia V1S 1C5, CA
  • 1800 Rue Montgolfier, Laval, Quebec H7T 0L9, CA
  • 50 MacNaughton Ave, Moncton, New Brunswick E1H 3L9, CA
  • 5 St Anne's Crescent, Paradise, Newfoundland and Labrador A1L 3W1, CA
  • 1063 Great St, Prince George, British Columbia V2N 2K8, CA
  • 7659 Edgar Industrial Crt, Red Deer, Alberta T4P 4E2, CA
  • 296 Industrial Dr, Regina, Saskatchewan S4P 3C6, CA
  • 5 Haniak Rd, Thunder Bay, Ontario P7K 0C7, CA
  • 2907 Millar Ave, Saskatoon, Saskatchewan S7K 6P6, CA
  • 120 Rue de New York, Saint-Augustin-de-Desmaures, Quebec G3A 0A8, CA
  • 990 Rue Marie-Victorin, Saint-Bruno, Quebec J3V 0N4, CA
  • 12720 82 Ave, Surrey, British Columbia V3W 3G1, CA
  • 4088 Highway 101 W, Timmins, Ontario P4R 0E9, CA
  • 4500 rue Raymond Bellemarre, Trois-Rivières, Quebec G9B 0G3, CA
  • 1085 3e Avenue, Val-d’Or, Quebec J9P 0J7, CA
  • 10 Second Ave, Wabush, Newfoundland and Labrador A0R 1B0, CA
  • 7 Bennett Road, Whitehorse, Yukon Y1A 5Z4, CA
  • 1145 Murray Dr, Williams Lake, British Columbia V2G 4K8, CA
  • 147 Mountain View Road, Winnipeg, Manitoba R4B 0A3, CA
  • 14 Ellesmere Dr, Yellowknife, Northwest Territories X1A 0G1, CA
Business categories
  • Machinery Manufacturing
  • Mechanical Design
Other recorded names
  • SMS Equipment Inc.
Specialties
  • Parts and Attachments
  • Undercarriage Specialists
  • Intelligent Machines
  • Mechanical Services
  • Field Services
  • Komatsu
  • Takeuchi
  • BOMAG
  • NPK
  • Genesis
  • Construction Equipment
  • Pièces et accessoires
  • Spécialistes des trains de roulement
  • Machines intelligentes
  • Services mécaniques
  • Services sur le terrain
  • Équipements de construction
  • Advanced Technology Solutions
  • and Technologies de pointe
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with…

FieldValue
IndustryMachinery Manufacturing
Company size1,001-5,000 employees
HeadquartersAcheson , Alberta
Organization typePrivately Held
Year founded2008
SpecialtiesParts and AttachmentsUndercarriage SpecialistsIntelligent MachinesMechanical ServicesField ServicesKomatsuTakeuchiBOMAGNPKGenesis
Open jobs on Jobsy87
LinkedInView page
Job description

The Service Supervisor plays a vital role in the safe, efficient, and economical operation of the branch. This role oversees a mechanical team responsible for maintaining and repairing equipment in the shop. This is an exciting time to join our Kamloops branch. Be part of our growth! If you thrive in a collaborative, safety-focused environment and are driven to lead with purpose, we want to hear from you.

Location: Kamloops, BC
Salary: $105,000-$115,000 annually, plus safety incentive and overtime eligibility
Work Arrangement: Primarily branch-based with occasional customer site visits
Schedule: 14x14 rotational schedule

What You’ll Do

  • Lead a team of Heavy Equipment Technicians and Apprentices, promoting SMS Equipment’s safety-focused culture.
  • Oversee maintenance and repairs on Komatsu and other OEM equipment, ensuring quality and timely completion.
  • Assign work, coordinate scheduling, monitor and manage WIP, ensure alignment with warranty submissions, and utilize resources efficiently.
  • Guide and support tradespeople with repair procedures, technical challenges, and daily tasks.
  • Promote and maintain a strong safety culture by delivering training, conducting audits, and ensuring compliance with policies and regulations.
  • Prepare and review service quotes, work orders, and technical documentation to support smooth operations.
  • Manage customer repair expectations, communications and timelines effectively.
  • Support employee growth and development through coaching, performance evaluations, and ongoing feedback.

What You Bring

The ideal candidate will bring a minimum of 5 years’ experience in a supervisory capacity, ideally in a large shop environment. Other qualifications include:

  • Journeyperson certification in a relevant trade (e.g., Heavy Equipment Technician, Millwright) is preferred.
  • Strong technical knowledge of heavy duty equipment.
  • Solid understanding of OH&S legislation, safety standards and inspection practices.
  • Highly organized, performance-focused, and passionate about leading teams.
  • Proficiency with the Microsoft Office suite (including Excel) and familiarity with Gantt charts.
  • Valid Class G/5 driver’s license.

This position is classified as a Frontline Leader in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment

This position is safety sensitive. Candidates may be required to complete:

  • Pre-employment medical questionnaire
  • Drug and alcohol test
  • 5-year commercial driver’s abstract
  • Ticket verification (if applicable)

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

#HPWEST

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