Posted 12 days ago
Service Writer
@ Green Diamond Equipment
New Glasgow, Nova Scotia
Overview
Green Diamond Equipment is hiring a full-time Service Writer at its New Glasgow, NS location to support the Service Manager with service department records, customer inquiries and parts orders. The work is office-based at a John Deere dealership, and the posting lists a competitive compensation package with benefits.
Responsibilities:
- Field internal and external customer inquiries to the Service Department
- Update customer profiles and check technician time punches daily
- Process internal work orders and order and apply parts
- Communicate with Deere on parts and service issues
Requirements summary:
- Ability to use Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical or technical terms (preferred)
- High school diploma or equivalent experience
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · talentpoolbuilder
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Green Diamond Equipment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 17 |
Build your career with Green Diamond Equipment!
As your your Maritime John Deere Dealership, we're proud to serve our customers from 15 locations and to be recognized as one of Canada's Best Managed Companies of 2024/2025/2026!
We're looking for a skilled and dedicated person to fill the position of Service Writer at our New Glasgow, NS location.
Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Responsibilities:
- Fields internal and external customer inquiries to the Service Department
- Update customer profiles
- Check technician's time punches daily
- Screen service calls and direct calls as needed
- Process internal work orders
- Order and apply parts for work orders
- Communicate with Deere on Parts and/or Service Issues when required
Experience, Education, Skills and Knowledge:
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent experience
What We Offer:
- Full-Time Employment
- Opportunity for Advancement within a Progressive Organization
- A Competitive Compensation Package which includes:
- Salary
- Family Health Benefits
- Company Pension Plan
- Boot Allowance
- Online Healthcare
- Employee Recognition Program
- Employee Family Assistance Program
Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!
Only candidates selected for further consideration will be contacted.
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