First seen by our source: 27 days ago
Shift Leader
@ Greta YVR
Vancouver, British Columbia
Overview
Greta YVR is hiring a part-time Shift Leader who works regular shifts in a primary role and takes on scheduled leadership shifts to supervise staff and guest service at the venue. The work involves coaching a team, handling guest concerns and keeping a fast-paced, high-volume environment running smoothly. The posting states $17.85 per hour, a tip share, a free meal on shift-lead days and late, weekend and holiday availability.
Pay:
$17.85 an hour
Responsibilities:
- Supervise and coordinate staff activities during leadership shifts
- Deliver excellent guest service and address concerns
- Monitor cleanliness, organization and quality standards
- Coordinate front-of-house and back-of-house teams
- Resolve issues and conflicts during shifts
Requirements summary:
- At least 1 year of experience in primary role
- 1-3 years supervisory experience is an asset
- Strong customer service and social skills
- Ability to motivate and lead a team
- Flexibility for late nights, weekends and holidays
Tools & skills
Source and dates
Source type not verified · pushoperations
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Employee discount, Free or discounted meals, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Greta YVR
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
POSITION TYPE: Part-Time
POSITION OVERVIEW
Join our dynamic team as a Shift Leader, where you’ll extend beyond your primary job duties to take on leadership responsibilities. You will be scheduled leadership shifts to oversee the smooth operation of our venue during your shifts and be responsible for coordinating and supervising staff activities, ensuring excellent customer service, and maintaining high standards of quality and efficiency. Your role is pivotal in creating a seamless and enjoyable experience for our guests, while fostering a positive and productive work environment for team members.
SKILLS & QUALIFICATIONS
- Minimum of 1 year of experience in your primary role.
- Ability to energize and motivate a team.
- Excellent at socializing and love working with people.
- Organized while working in a fast-paced and high-volume environment.
- Knowledgeable about the products and services relevant to your role (e.g., drink recipes, guest services protocols).
- 1-3 years of experience in a supervisory or leadership role within a bar/restaurant/hospitality setting is an asset.
- Excellent customer service skills, with a friendly and approachable demeanor.
- Leadership qualities, including the ability to inspire and guide team members.
- Adaptable to work effectively as a team member in an ever-changing environment.
- Ability to work well under pressure in a fast-paced environment.
- Flexibility to work late nights, weekends, and holidays as required.
DUTIES & RESPONSIBILITIES
- This role alternates between your regular scheduled shifts in your primary position and shifts dedicated solely to shift leading.
- Ensure a high standard of product knowledge and service, both in food and beverage programs and in guest services.
- Provide outstanding customer service, engaging with guests to enhance their experience and address any concerns.
- Supervise and coordinate the activities of staff during your shift, ensuring efficient workflow and adherence to quality standards.
- Monitor the cleanliness and organization of the work area, maintaining a hygienic and inviting environment.
- Work closely with your front-of-house and back-of-house teams to create the best guest experience possible.
- Address any issues or conflicts that may arise during your shift, employing effective problem-solving and conflict resolution skills.
COMPENSATION
- $17.85 per hour
- Gratuity earnings from a tip share
- Free meal on the days you shift lead
- Annual merch allowance
- Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
We thank all candidates for applying. Only those selected for an interview will be contacted.
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