Posted 5 months ago
Shift Leader
@ Dairy Queen
Truro, Nova Scotia
Overview
Dairy Queen franchisee is hiring a full-time Shift Lead for a fast-paced quick service restaurant. The role assists in managing restaurant areas during shifts, pacing the crew, training team members and delivering fan service. Pay is $20.00 per hour plus, depending on experience.
Responsibilities:
- Supervise specific restaurant areas during shifts
- Pace crew for speed of service and resolve bottlenecks
- Assist GM and assistant managers with training and coaching
- Greet fans and resolve service concerns
- Maintain a safe, clean and organized environment
Requirements summary:
- 6+ months high-volume quick service restaurant experience
- High school diploma or equivalent
- ServSafe certifiable
- Comfortable standing full shift and lifting 50 pounds
- Highly organized and detail oriented
Tools & skills
Source and dates
Source type not verified · talentreef
- Employer posting date
- 2026-06-07
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Licences & certifications | ServSafe |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dairy Queen
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making happy for 80 years
Full company description
Here at the DQ® system, we believe that HAPPY TASTES GOOD®. Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries. Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat. Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ. Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world. Giving back Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital. Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities. Careers If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/. Franchise opportunities To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com. Ownership The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet. Read our Social Media Community Guidelines:
- LinkedIn followers
- 90,559
- People associated on LinkedIn
- 35,303
- Reported office locations
- 8331 Norman Center Dr, Bloomington, Minnesota 55437, US
- 1111 International Blvd, P.O. Box 430, Burlington, Ontario L7R 3Y3, CA
- Business categories
- Restaurants
- Food and Beverage
- Food Processing
- Restaurants & Cafes
- Restaurants and food service
- Other recorded names
- TN Dairy Queen Franchisee
- International Dairy Queen, Inc.
- Dairy Queen
- DAIRY QUEEN
- Specialties
- Quick Service Restaurant
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Here at the DQ® system, we believe that HAPPY TASTES GOOD®. Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries. Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat. Guided by our…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 201-500 employees |
| Headquarters | Bloomington, Minnesota |
| Organization type | Privately Held |
| Year founded | 1940 |
| Specialties | Quick Service Restaurant |
| Open jobs on Jobsy | 11 |
| View page |
Shift Lead
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions."
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Assist in the management of specific areas of the restaurant during scheduled shifts
- Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
- Assist the GM and Assistant Manager(s) with training and coachingdq crew members to build a highly skilled and productive team
- Ensure that the restaurant is properly organized and staffed
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- Models performance standards for all team members and work stations
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Requirements:
- Minimum 6+ months of high volume quick service restaurant experience required
- High School diploma or equivalent
- Must be capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Must be ServSafe® certifiable
- Highly organized and detail oriented
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
Pay Rate: $20.00 + depending on experience
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