Posted 8 days ago
Shift Supervisor 3-11
@ Tim Hortons | Utopia Commercial Services Inc
Drayton Valley, Alberta
Overview
Tim Hortons | Utopia Commercial Services Inc is hiring a full-time Shift Supervisor for a 3-11pm shift including weekends. The role oversees daily restaurant operations, trains team members on food safety, handles cash and guest issues, and supports the management team. The posting notes no LMIA or rural stream is available.
Responsibilities:
- Train and monitor team members on food safety procedures
- Set up cash registers at open and verify cash at close
- Perform walk-throughs to ensure restaurant readiness
- Supervise and delegate operations tasks
- Resolve guest-related issues
Requirements summary:
- Strong customer service and interpersonal skills
- Availability 2:30pm to 11pm including weekends
- Ability to lead a team-oriented environment
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Flexible hours, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | Utopia Commercial Services Inc
| Field | Value |
|---|---|
| Open jobs on Jobsy | 6 |
Seeking a person with great skills to get on well with fellow team members and guests alike
Shift is 3-11pm full time including weekends.
As a Supervisor at Tim Hortons, your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities
The following provides an overview of the basic responsibilities of a Shift Supervisor:
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work 230pm-11pm including weekends
Note : no rural stream or lmia program available
General Responsibilities:
- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you - apply today!
Why work for us?
- Amazing team
- Flexible schedules
- Competitive wages
- Comprehensive training
PLEASE NOTE
no lmia or rural stream available
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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