Posted 15 days ago
Shift Supervisor
@ Wendy's Canada | Blackstar Management ULC
Simcoe, Ontario
Overview
Wendy's Canada, through Blackstar Management ULC, is hiring full-time Shift Supervisors to join restaurant leadership. The role oversees daily operations, trains crew on food safety and service standards, and handles cash management. Candidates must be available for opening, mid-day and closing shifts.
Responsibilities:
- Train and monitor crew on food safety procedures
- Act as cash manager, setting up and verifying registers
- Perform walk-throughs to ensure restaurant readiness
- Supervise crew and ensure service and quality standards
- Follow up on guest-related issues
Requirements summary:
- Outgoing and energetic personality
- Available for opening, mid-day and closing shifts
- Team-oriented leadership approach
- Commitment to customer service standards
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wendy's Canada | Blackstar Management ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
We're looking for outgoing and energetic Shift Supervisors!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.
The following provides an overview of the basic responsibilities of a Shift Supervisor:
- You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
- You must be available to work all shifts - Opens, Mid day and Closing Shifts.
General Responsibilities:
- Train, monitor and reinforce food safety procedures to crew members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
When he was eight years old, Dave Thomas dreamed he'd run the best restaurant in the world. He didn't just achieve his dream, he shared it with everyone. Dave loved two things above all else, food and people. That's why he started Wendy's. He believed in a place where you get great food, made fresh, served by nice people. At all our restaurants we do our best to carry on that simple idea, every day. It's his legacy. Our name is Wendy's, but we will always be Dave's place. Learn about the legacy and see how you can keep it alive as part of our team!
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