Posted 9 days ago
Shift Supervisor
@ Tim Hortons | Cambridge, ON
Cambridge, Ontario
Overview
Tim Hortons is hiring full-time Shift Supervisors, including a days and an afternoons role, to lead shift staff in food preparation, order taking and customer service. The work involves scheduling, training, food safety and resolving customer complaints. Full-time hours are 35 to 44 per week with overtime at 1.5x after 44, alternating weekends, and a premium rate of pay.
Responsibilities:
- Supervise shift staff preparing food, taking orders and serving customers
- Plan and schedule staff to cover shift needs
- Oversee food production to ensure quality and minimize waste
- Train, develop and motivate team members
- Resolve customer complaints and enforce health and safety rules
Requirements summary:
- At least one year of food preparation or service experience
- Secondary school completion required
- Supervisory experience an asset
- Excellent English communication skills
- Must have PR or Canadian citizenship
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day, evening, overtime, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | Cambridge, ON
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Looking to hire both a DAYS and AFTERNOONS supervisor!
As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!
Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow night shift team members will contribute to your success.
Why work for us?
Benefits available
Employee meal discount
Premium Rate of Pay
Fast paced work environment
Hours of Work:
Full time, 35-44 Hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week
Alternating weekends.
Essential Functions / Major Responsibilities
Supervise the activities of the shift staff in preparing food, taking orders and customer service etc.
Assist in planning and scheduling staff, ensuring adequate coverage to meet the shift needs
Supervise the preparation of all products in an efficient manner to handle daily requirements; ensure all food prepared is of the highest quality, and overproduction is kept to a minimum to avoid waste.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Training and developing new/existing team members and motivating and encouraging a team to achieve targets
Monitor product levels and ensure bakers replenish as required
Ability to delegate and ensures all cleaning and secondary duties are completed
Ensure health and safety regulations are followed.
Promotes a cooperative work climate, maximizing productivity and morale
Resolve customer complaints and rectify issues to provide highest level of satisfaction.
Specific Job Requirements
Minimum one year of experience in food preparation or service is required. Supervisory experience will be considered as an asset
Completion of secondary school is required
Requires excellent communication skills in English, ability to deal with all levels of employees and to resolve customer complaints/issues
Must have PR / Citizenship
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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