Posted 60 months ago
Shift Supervisor
@ Wendy's
Cambridge, Ontario
Overview
Wendy's is hiring a Shift Supervisor to help lead restaurant operations on opening, midday and closing shifts. The role covers crew training, food safety, cash handling, scheduling and guest issue resolution. The posting lists competitive wages, incentives, staff meals and health and dental benefits for qualifying employees.
Responsibilities:
- Train and monitor crew on food safety
- Set up and verify cash registers
- Perform opening and closing walk-throughs
- Supervise and delegate daily operations
- Resolve guest-related issues
Requirements summary:
- 1-3 years supervisory experience
- Friendly and outgoing
- Flexible schedule, available for all shifts
- Quick-serve restaurant experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · wendys
- Employer posting date
- 2021-11-28
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Performance bonus, Employee discount, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wendy's
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Full company description
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
- LinkedIn followers
- 240,641
- People associated on LinkedIn
- 72,582
- Reported office locations
- 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
- Business categories
- Snack Food
- Restaurants
- Retail
- Food and Beverage
- Food Processing
- Other recorded names
- Wendy's - Wen-Robb
- Wendy's Australia
- The Wendy's Company
- Wendy's Restaurant Franchise
- Wendy's (WEN National Holdings)
- Wendy's
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is…
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 10,001+ employees |
| Headquarters | Dublin, Ohio |
| Organization type | Public Company |
| Year founded | 1969 |
| Open jobs on Jobsy | 510 |
| View page |
What you'll do
We're looking for friendly and outgoing Shift Supervisors!Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.
The following provides an overview of the essential responsibilities of a Shift Supervisor:
- You will oversee and manage a multi-million-dollar operation, provide excellent customer service and provide leadership in a team-oriented atmosphere.
- You must be available to work all shifts - Opens, Midday, and Closing Shifts.
General Responsibilities:
- Train, monitor and reinforce food safety procedures to crew members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through's to ensure the restaurant is ready to open/close, and/or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
- Supervise, coordinate, and delegate operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer."
- Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the restaurant's profitability.
- Follow up and ensure resolution of guest-related issues as needed.
What you can expect
- Competitive wages
- On the job training
- Incentive programs
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
- Planning on moving, but don't want to lose your seniority or look for a new job? With 16 and growing locations, we may be able to find a unique fit for you, whether you are relocating for personal, educational, or work reasons.
What we expect from you
- Friendly and outgoing
- Flexible schedule
- Minimum 1-3 years of experience in a supervisory position
- Past quick-serve restaurant experience is an asset
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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