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Posted 5 months ago

Shift Supervisor, Full Time

@ Chartwells Higher Education

Toronto, Ontario

Full-time
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Overview

Chartwells Higher Education is hiring a full-time Shift Supervisor to run food service shifts, direct co-workers and keep inventory, cash and food safety procedures on track. The work covers customer service, POS transactions, stock rotation and temperature logs. The posting requires health and safety, quality assurance and uniform compliance, plus training completed within one month of start.

Responsibilities:

  • Direct and interact with co-workers to meet service and cash control standards
  • Handle customer complaints politely and promptly
  • Record sales and payments on the POS system
  • Check expiry dates weekly and apply FIFO and FEFO
  • Complete fridge and freezer temperature checks and HSQA logs

Requirements summary:

  • Follow health, safety and quality assurance policies at all times
  • Complete 24/7 training within one month of start, then annually
  • Follow uniform and jewelry policies
  • Use effective time management skills

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-06-19
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFood & beverage
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Restaurant or kitchen
PositionMostly standing
Physical demandsphysical moderate · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

Chartwells Higher Education

FieldValue
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Job description
  • Organizes the chairs within the lounge area and seating area.
  • Checks direct staff to , cleans and refills the condiment station as required; refills the beverage cooler and food storage areas as required.
  • Maintains accurate records of discarded or diverted items, including removal of the items to the appropriate storage areas.
  • keeps items stocked based on sales volume.
  • Uses the WALTER clock to sign in and out for the assigned shift in a timely manner.
  • Follows all Optimum Service Training techniques to ensure exceptional customer service during service.
  • Acts with purpose and intention – uses effective time management skills.
  • Interacts with customers and resolves customer complaints politely and promptly.
  • Uses the POS system to record sales and transactions, including recording payment.
  • Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.
  • Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
  • Must direct and interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.
  • Follows all uniform and jewelry policies at all times.
  • Must follow all health and safety and quality assurance company policies at all times.
  • Must complete 24/7 training with in one month of start date, and annually thereafter.

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