Posted last month
Slot Supervisor
@ Lahal Management LP
Nanaimo, British Columbia
Overview
Lahal Management LP is hiring a part-time relief Slot Supervisor to oversee daily slot operations under the Sr. Operations Manager. The work covers shift assignments, count verification, jackpot confirmation and regulatory compliance in a casino. The posting requires flexible availability including late evenings, weekends and holidays, and a gaming licence.
Responsibilities:
- Monitor slot floor activity and assign shift responsibilities
- Verify, document and reconcile all counts
- Confirm notable jackpots and ensure compliance
- Respond to and resolve or escalate guest and staff issues
- Liaise with operational departments
Requirements summary:
- Serving it Right certification
- Gaming worker licence
- Strong mathematical skills
- Customer service skills
- Flexible availability including evenings, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-08
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Serving it Right |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lahal Management LP
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Stay, Play and Get Away from it all at BC's Premier Casino Resort.
Full company description
River Rock Casino Resort is the 2012 to 2017 Winner of the World Luxury Casino Hotel in North America, Trip Advisor’s 2014 winner of the Certificate of Excellence, and Western Canada’s only Four Diamond Casino Resort. River Rock Casino Resort encompasses an array of exciting career opportunities within our exciting resort which includes: - A luxurious Hotel and Resort with 396 accommodations - A revitalizing Absolute Spa on-premise - A Casino featuring over 1200 slot machines, 5 poker tables and over 100 table games - open 24 hours! - A 21,000 sq. ft. Show Theatre - A Conference Centre to cater to weddings and corporate bookings - Several food & beverage outlets such as Tramonto, Curve, The Buffet, No.3, Chopsticks, Rock House, Zios and Starbucks. Joining our Rock Solid Team in any of our departments is never a gamble! Your teammates are just like you – positive, up for a challenge and always willing to go above and beyond for our guests. If you expect great things just like we do, we encourage you to apply to join our dynamic team of service professionals today at www.riverrock.com
- LinkedIn followers
- 3,758
- People associated on LinkedIn
- 175
- Reported office locations
- 8811 River Rd, Richmond, BC V6X 3P8, CA
- Business categories
- Hospitality
- Hotel
- Travel Accommodations
- Casino
- Other recorded names
- 05b09df3-238b-48f4-91cc-ebdeb2928e0c
- Lahal Management LP
- River Rock Casino Resort
- Specialties
- Casino
- Hotel/Resort
- Food & Beverage
- and Entertainment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
River Rock Casino Resort is the 2012 to 2017 Winner of the World Luxury Casino Hotel in North America, Trip Advisor’s 2014 winner of the Certificate of Excellence, and Western Canada’s only Four Diamond Casino Resort. River Rock Casino Resort encompasses an array of exciting career opportunities within our exciting resort which includes: - A luxurious Hotel and Resort with 396 accommodations - A revitalizing…
| Field | Value |
|---|---|
| Industry | Entertainment Providers |
| Company size | 1,001-5,000 employees |
| Headquarters | Richmond, BC |
| Organization type | Public Company |
| Year founded | 2004 |
| Specialties | CasinoHotel/ResortFood & Beverageand Entertainment |
| Open jobs on Jobsy | 47 |
| View page |
THIS IS A RELIEF SLOT SUPERVISOR POSITION
Under the direct supervision of the Sr. Operations Manager, this position is responsible for overseeing the day‑to‑day activities of Slot Operations while fostering a safe, welcoming, and high‑performance work environment for all employees.
The Slot Operations Supervisor ensures consistent adherence to company policies and procedures, leads by example, supports a culture of learning, and assists in the implementation of new operational initiatives that enhance the guest and employee experience.
Key Accountabilities
- Monitors all slot activities, assigns shift responsibilities, and provides input for employee performance
- Participates in the rollout and execution of slot operational and strategic initiatives objectives and evaluations
- Verifies, documents, and reconciles all counts with accuracy and attention to detail
- Responds to concerns, resolves issues promptly, or escalates matters when appropriate
- Confirms notable jackpots and ensures compliance with regulatory and procedural requirements
- Participates in the implementation of slot operation strategic plans
- Verifies, documents and reconciles all counts
- Responds to, resolves or escalates issues as required
- Liaises and communicates effectively with all appropriate operational departments
- Develops and maintains strong working relationships with guests, ownership, and employees
- Complies with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- Must be available to work a flexible schedule including late evenings, weekends, and holidays
- Ability to successfully obtain a Gaming License
- Serving it Right certification
- Customer service skills
- Strong mathematical skills
- Strong verbal and written communication skills
- Must be able to obtain and maintain a gaming worker license
Work Environment Considerations
- Regular casino environment, standing for long periods of time and non-traditional work hours
Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
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