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Posted 5 months ago

Snow School Desk Agent (Winter)

@ Panorama Mountain Village

Panorama, British Columbia

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SIGNALS

Overview

Panorama Mountain Village is hiring a Snow School Desk Agent for the winter season. The role books ski school programs for guests, provides resort information, handles daily sales and cash-outs, and coordinates communication across shifts. Evening and weekend work is required when needed.

Responsibilities:

  • Book ski school programs for guests
  • Provide information on resort services and events
  • Oversee guest registration procedures
  • Process daily sales and balance cash-outs
  • Maintain department grounds and equipment daily

Requirements summary:

  • Administration or sales experience, snow school preferred
  • Ticketing and sales register software skills
  • Communicate and work with varied ages and skill levels
  • Take initiative, stay organized, manage groups
  • Available evenings and weekends when required

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-06-17
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleevening, weekends
SeasonalYes
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate

Summary and details written by AI from the posting; the employer’s posting is the authority.

Panorama Mountain Village

FieldValue
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Job description


In this multi-faceted role, you will assist guests in booking ski school programs. You will actively provide guest information regarding Panorama Mountain Village, events, services and facilities.

Essential Functions:

  • Must possess an extensive knowledge of ski school programs and resort activities and events.
  • Provide information and book ski school programs according to guest needs.
  • Oversee the registration procedures of guests.
  • Assist in the implementation of resort programs and organize special events and assist other departments with functions as needed.
  • Process daily sales, ensure cash outs are balanced at the end of day.
  • Provide ongoing communication between shifts, with supervisors and with staff. Ensure all methods of communication are correct and updated regularly.
  • Accountable for dept. area daily maintenance of grounds, equipment & amenities.

Experience/Requirements:

  • Administration or sales related experience in snow school field preferred.
  • Proven ability to work with ticketing and sales register software.
  • Demonstrated ability to communicate, and work with varied ages and skill levels.
  • Ability to take initiative, be highly organized, effectively communicate, and manage groups.
  • Able to work evening and weekends when required.
  • Experience in Ski & Snowboard lessons an asset.


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