First seen by our source: just now
Spa Coordinator
@ Elite Spa Group
St. Catharines, Ontario
Overview
Elite Spa Group is hiring a full-time, on-site Spa Coordinator in St. Catharines, ON, to run the front desk and keep appointments and guest flow on schedule. The role covers scheduling, phone and email inquiries, payments and guest records. Evenings and weekends are needed as required.
Responsibilities:
- Welcome guests and manage the front desk
- Schedule, confirm and update appointments
- Answer phone and email inquiries
- Process payments and maintain guest records
- Coordinate treatment rooms with spa staff
Requirements summary:
- Strong customer service and communication skills
- Experience with appointment scheduling and reception duties
- Professional phone etiquette
- Basic scheduling or point-of-sale software skills
- High school diploma or equivalent
- Hospitality or spa experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Elite Spa Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Company Description Elite Spa Group is dedicated to the transformative power of relaxation and self-care, creating welcoming spaces where guests can unwind and recharge. Our spas are carefully designed as sanctuaries that rejuvenate mind, body, and spirit through high-quality treatments and personalized service. Team members are encouraged to deliver thoughtful, attentive experiences that help clients feel restored and valued. Elite Spa Group promotes a supportive workplace culture focused on wellness, professionalism, and exceptional guest care.
Role Description The Spa Coordinator is a full-time, on-site role based in St. Catharines, ON. This position is responsible for welcoming guests, managing the front desk, and ensuring a smooth flow of appointments and spa services throughout the day. Daily tasks include scheduling and confirming appointments, answering phone and email inquiries, processing payments, and maintaining accurate guest records. The Spa Coordinator supports spa staff by coordinating treatment rooms, updating schedules, and communicating guest needs. This role also involves addressing guest concerns, providing knowledgeable information about services and products, and helping maintain a clean, calm, and professional reception area.
Qualifications
- Strong customer service and communication skills, with the ability to engage guests in a warm, professional manner.
- Experience with appointment scheduling and receptionist duties, including managing calendars and coordinating guest flow.
- Professional phone etiquette and comfort handling multiple calls, inquiries, and messages efficiently.
- Organizational skills, attention to detail, and basic proficiency with scheduling or point-of-sale software.
- Ability to work on-site full time, including evenings and weekends as needed, and remain calm in a fast-paced environment.
- Previous experience in hospitality, spa, wellness, or a customer-facing role is an asset.
- High school diploma or equivalent; additional training in business, hospitality, or administration is beneficial.
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