Posted 6 days ago
Specialist, Customer Accounts
@ Domtar Products
Montréal, Quebec
Overview
Domtar Products is hiring a full-time permanent Specialist, Customer Accounts in Montreal, reporting to the Supervisor, Sales Accounting. The role manages customer accounts receivable, reconciles balances, validates sales rebates, performs billing and prepares monthly KPIs. The posting offers a hybrid workplace, a competitive salary with annual bonus and group insurance from the first day.
Responsibilities:
- Servir de point de contact entre les clients et leurs comptes clients
- Analyser et réconcilier les soldes de comptes à recevoir
- Valider les rabais sur ventes
- Effectuer la facturation dans les systèmes comptables et portails clients
- Préparer et présenter les indicateurs clés de performance mensuels
Requirements summary:
- DEC en techniques comptables ou formation comptable similaire
- Deux à trois ans d'expérience pertinente dans une grande entreprise
- Deux ans d'expérience en service à la clientèle interentreprises
- Bilingue français et anglais
- Bonne maîtrise de MS Excel et SAP
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Finance & accounting |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required) |
| Fields of study | Accounting Techniques |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Domtar Products
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are the fiber for the future.
Full company description
Domtar is a leading, privately held manufacturer of diversified forest products, with a workforce of roughly 14,000 employees in more than 40 locations across North America. The company has an annual capacity of 9.1 million metric tons of pulp, paper, packaging and tissue annually, and has an annual production capacity of about 3 billion board feet of lumber and other wood products. Formerly known as the Paper Excellence Group, Domtar is comprised of legacy businesses Paper Excellence Canada Holdings Corporation, Domtar Corporation and Resolute Forest Products. Domtar prides itself on operational excellence, delivering sustainable, high-quality, and cost-effective products to meet and exceed customer needs globally. The company is committed to turning sustainable wood fiber into everyday essential products. Domtar est l'un des principaux fabricants privés de produits forestiers diversifiés, avec un effectif d'environ 14 000 employés répartis sur plus de 40 sites en Amérique du Nord. L'entreprise a une capacité annuelle de 9,1 millions de tonnes métriques de pâte, de papier, d'emballage et de papier tissu, ainsi qu'une capacité de production annuelle d'environ 3 milliards de pieds-planche de bois d'œuvre et d'autres produits du bois. Anciennement connu sous le nom de Paper Excellence Group, Domtar est composé des entreprises Paper Excellence Canada Holdings Corporation, Domtar Corporation et Produits forestiers Résolu. Domtar est fière de son excellence opérationnelle, de ses produits durables, de haute qualité et rentables qui répondent aux besoins de ses clients à l'échelle mondiale et les dépassent. L'entreprise s'engage à transformer la fibre de bois durable en produits essentiels à la vie de tous les jours.
- LinkedIn followers
- 95,011
- People associated on LinkedIn
- 7,968
- Reported office locations
- 100 Kingsley Park Dr, Fort Mill, South Carolina 29715, US
- 234 Kingsley Park Drive, Fort Mill, South Carolina 29715-6476, US
- 395, de Maisonneuve West, Montreal, Quebec, CA
- Business categories
- Business Development
- Sustainability
- Wellness
- Paper Manufacturing
- Personal Health
- Product Design
- Manufacturing
- Other recorded names
- Domtar Products
- Domtar
- Specialties
- Paper Manufacturing
- Paper Distribution
- Pulp Manufacturing
- Pulp and Paper
- Paper
- Pulp
- Manufacturing
- Forestry
- Sustainability
- Engineering
- Airlaid Nonwovens
- Forest Products
- Wood pulp
- Containerboard
- and Packaging
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Domtar is a leading, privately held manufacturer of diversified forest products, with a workforce of roughly 14,000 employees in more than 40 locations across North America. The company has an annual capacity of 9.1 million metric tons of pulp, paper, packaging and tissue annually, and has an annual production capacity of about 3 billion board feet of lumber and other wood products. Formerly known as the Paper…
| Field | Value |
|---|---|
| Industry | Paper and Forest Product Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Fort Mill, South Carolina |
| Organization type | Public Company |
| Year founded | 1848 |
| Specialties | Paper ManufacturingPaper DistributionPulp ManufacturingPulp and PaperPaperPulpManufacturingForestrySustainabilityEngineering |
| Open jobs on Jobsy | 159 |
| View page |
Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.
Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.
The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Specialist, Customer Accounts. This job is full-time permanent.
Overview: Reporting to the Supervisor, Sales Accounting, you will be part of a dynamic team that brings together several expertise at the heart of the company and for whom autonomy, continuous improvement and the search for optimal solutions are the main values.
Your challenges:
Act as the point of contact between customers and their accounts receivable with the company.
Analyze the content of a portfolio of customer accounts and make the necessary adjustments.
Analyze discrepancies and accounts for receivable balances and take the necessary actions for resolution and/or reconciliation.
Analyze and validate sales rebates.
Ensure accounting transactions comply with established compliance requirements.
Provide analyses and communicate results to internal and external stakeholders.
Play an important role in meeting customer needs by working closely with the relevant departments, including Sales and Credit.
Review interfaces to ensure the completeness of the financial statements.
Perform billing in various accounting systems and customer portals.
Prepare and present monthly key performance indicators (KPIs).
Document supporting evidence for key controls in support of audits and reviews.
Perform all other related tasks and analyses.
Your skills:
Excellent oral and written communication skills in both official languages.
Good knowledge of MS Excel and SAP.
Strong organizational and planning skills, with attention to detail.
Ability to manage multiple files simultaneously, work under pressure, and meet deadlines while delivering quality results.
Ability to work as part of a team, communicate with all levels of the organization, and adapt to change.
Good analytical skills and attention to detail.
Strong organizational, planning, rigor, and accuracy skills.
Demonstrates flexibility and autonomy.
Your profile:
Bilingual in French and English.
College diploma (DEC) in Accounting Techniques or similar accounting training.
Two to three years of relevant experience in a large company.
Two years of business-to-business customer service experience.
What we are offering
- Competitive salary and annual bonus
- At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
- Full range of group insurance from the first day of work
- Telemedicine services
- Defined-contribution pension plan with generous employer participation from the first day of work
- Employee and family assistance program
- Education assistance program
- Hybrid workplace: in-person and remote work
- Work environment based on respect, inclusion and diversity
- Office accessible by public transit
(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.
Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.
To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.
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