Posted 2 days ago
Sr. Implementation Specialist
@ Nuvollo Corp.
Toronto, Ontario
Overview
Nuvollo Corp. is hiring a Sr. Implementation Specialist to design, deploy and support complex infrastructure, cloud and security solutions for clients, with Tier 3 escalation and migration leadership. The role is full-time and includes a rotating on-call schedule for critical incidents. It requires 5+ years in an MSP environment and an intermediate Microsoft 365 or Azure certification.
Responsibilities:
- Provide Tier 3 support for escalated issues
- Design, deploy and administer Microsoft 365 and Azure solutions
- Administer Windows Server, Active Directory and core infrastructure
- Lead root cause analysis and corrective actions
- Mentor junior engineers
Requirements summary:
- 5+ years in an MSP environment
- 5+ years with Windows Server, Active Directory and virtualization
- 5+ years implementing Microsoft 365 migrations
- PowerShell scripting experience
- Intermediate Microsoft 365 or Azure certification required
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites, Home |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Microsoft 365 certification, Azure certification |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Nuvollo Corp.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
About the Role
Nuvollo is hiring a Sr. Implementation Specialist to design, deploy, and support complex infrastructure, cloud, and security solutions across client environments. This is a Tier 3 escalation role that combines hands-on implementation, migration leadership, and mentorship — ideal for someone who thrives in a fast-paced MSP environment and wants real ownership of client outcomes.
You'll work across Microsoft 365, Azure, Windows Server, virtualization, networking, storage, backup, and security — partnering with project and service teams to deliver secure, resilient solutions for clients across the Toronto and NJ/NY metro areas.
What You'll Do
- Provide Tier 3 support for complex issues escalated by L1/L2 teams.
- Design, deploy, and administer Microsoft 365, Azure, and hybrid cloud solutions (tenant config, licensing, identity, authentication, access controls).
- Install, configure, and troubleshoot servers, storage, virtualization platforms, backup, and M365 environments.
- Administer Windows Server, Active Directory, Group Policy, DNS, DFS, Remote Desktop Services, and core infrastructure services.
- Provision and support SAN/NAS storage, backups, replication, DR, and business continuity solutions.
- Implement security and compliance tooling including Microsoft Defender and Microsoft Purview.
- Lead root cause analysis and long-term corrective actions for recurring incidents.
- Deliver remote and onsite implementation support across client environments.
- Use PowerShell to automate administration, monitoring, and operational tasks.
- Mentor junior engineers and contribute to internal training and documentation.
- Participate in a rotating on-call schedule for critical incidents and after-hours events.
What You Bring
- 5+ years in a Managed Services Provider (MSP) environment.
- 5+ years hands-on with Windows Server, Active Directory, Group Policy, DFS, DNS.
- 5+ years with virtualization platforms — VMware, Hyper-V, Azure VMs.
- 5+ years implementing and migrating Microsoft 365 (Exchange, SharePoint, Teams, OneDrive, Intune, Endpoint Management).
- Experience with tenant-to-tenant migrations (BitTitan, Datto, native M365 tools).
- Strong knowledge of M365 Defender, Purview, and related security/compliance tech.
- PowerShell scripting experience; familiarity with RMM tools like ConnectWise.
- Excellent troubleshooting, communication, and customer-service skills.
- Intermediate Microsoft 365 / Azure certification required.
Nice to Have
- Advanced M365 / Azure certifications
- Linux, SAP, or SQL administration experience
- Security+ certification
- Experience with Cisco DUO, SonicWall, FortiNet
- Bilingual French / English
Why Join Nuvollo?
Join a growing North American MSP where your work directly impacts client success. You'll be part of a collaborative, high-trust technical team with exposure to enterprise-grade Microsoft and security technologies, opportunities to mentor, and a clear path for advanced certification and career growth.
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