Posted 28 days ago
Sr. Product Owner - Retention
@ Procom
Calgary, Alberta
Requirements summary:
- • Strong Scrum experience
- • SAP experience, ideally exposure to S/4HANA
- • Proven ability to coach and mentor other Product Owners
- • Experience in a regulated environment (utilities, telco, financial services, health or similar)
- • Experience in a heavily customized SAP environment
- • Experience with vacancy, move-out, or account lifecycle processes
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 244 |
| View page |
Senior Product Owner, Retention:
On behalf of our client, Procom is searching for a Senior Product Owner, Retention for a contract role. This position is a hybrid position with 4 days onsite at our client’s Calgary office.
Senior Product Owner, Retention - Job Description:
Our client is seeking a seasoned Senior Product Owner to lead the product area focused on customer retention. This role involves coordinating multiple delivery teams and senior leaders to ensure alignment of the roadmap, backlog, and funding. The Senior Product Owner will also coach existing Product Owners by modeling effective practices.
Senior Product Owner, Retention - Responsibilities:
• Own the backlog, portfolio, roadmap, and funding case for the retention product area
• Lead a cross-functional team covering billing, dunning, communications, remittance, collections, vacancy, and retention programs
• Work with a wide SME group and a complex, demanding stakeholder environment
• Coordinate changes that cut across 3 to 4 product teams and align the senior leaders involved
• Surface conflicts between teams and stakeholders, call out trade-offs, and give clear prioritization recommendations
• Order and refine the backlog so the right work reaches the teams at the right time
• Run refinement, sprint planning, release planning, and testing readiness
Senior Product Owner, Retention - Mandatory Skills:
• Seasoned, mature Product Owner on software products with real delivery history
• Strong Scrum experience
• Strong Azure DevOps (boards, backlogs, dashboards, reporting)
• SAP experience, ideally exposure to S/4HANA
• Proven cross-functional stakeholder management with senior leaders and large SME groups
• Ownership of backlog, roadmap, and funding or budget reporting
• Proven ability to coach and mentor other Product Owners
Senior Product Owner, Retention – Nice-to-Have Skills:
• Experience in a regulated environment (utilities, telco, financial services, health or similar)
• Experience in a heavily customized SAP environment
• Background in billing, collections, dunning, remittance, or customer retention programs
• Experience with vacancy, move-out, or account lifecycle processes
• Experience with customer communications and notification workflows
Senior Product Owner, Retention – Assignment Length:
The assignment length is to be confirmed.
Senior Product Owner, Retention - Start Date:
ASAP.
Senior Product Owner, Retention - Assignment Location:
Calgary, Alberta, Canada. This is a hybrid position with 4 days in the office.
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