Posted 2 months ago
Staff Backend Engineer, Customer Value Optimization
@ HelloFresh
Toronto, Ontario
Overview
HelloFresh is hiring a Staff Backend Engineer for its Customer Value Optimization tribe in Toronto. The role builds and owns scalable infrastructure for live ML model serving and bridges Data Science and Backend Engineering across squads. The posting states a flexible hybrid arrangement with a minimum of 3 office days per week and a pay range of $182,000 to $215,000 CAD.
Responsibilities:
- Design and own scalable infrastructure for live ML model serving
- Bridge Data Science and Backend Engineering teams across the CVO tribe
- Define best practices for model serving, APIs and system design
- Lead cross-squad technical initiatives from architecture to implementation
- Partner with Data Scientists to make models production-ready
Requirements summary:
- 7+ years of backend engineering experience
- Strong foundation in Python
- Experience building and operating ML model serving systems in production
- Deep understanding of distributed systems, APIs and microservices
- Strong track record of cross-team delivery
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-09-15
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 7+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Generous parental leave, Employee discount, Wellness, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HelloFresh
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We change the way people eat - forever.
Full company description
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
- LinkedIn followers
- 435,153
- People associated on LinkedIn
- 17,078
- Reported office locations
- Prinzenstraße 89, Berlin, Berlin 10969, DE
- Prinzenstrasse 89, Berlin, Berlin 10969, DE
- 41 Dovercourt Road, Unit 2, Toronto, Ontario M6J 3C2, CA
- 60 Worship Street, London, London EC2A 2EZ, GB
- 28 Liberty St, New York, New York 10005, US
- Spaklerweg 52, Amsterdam, Amsterdam 1114, NL
- 5-13 Queen Street, Chippendale NSW 2008, Australia, Level 3, Chippendale, NSW 2008, AU
- Business categories
- Subscription Service
- Education
- Food Delivery
- Non Profit
- Social Impact
- B2C
- Delivery Service
- Food and Beverage
- Career Planning
- Events
- Other recorded names
- HelloFresh
- Specialties
- Sourcing fresh and organic ingredients
- Creating tasty and balanced recipes
- Delivering always for free
- Valuing customers' feedback
- Sustainable and nutritious meals
- valuing diversity
- and Striving to maintain an inclusive environment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 367,459,141
Currency and observation date were not supplied; this is not a current valuation or a funding round.
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food…
| Field | Value |
|---|---|
| Industry | Consumer Services |
| Company size | 10,001+ employees |
| Headquarters | Berlin, Berlin |
| Organization type | Public Company |
| Year founded | 2011 |
| Specialties | Sourcing fresh and organic ingredientsCreating tasty and balanced recipesDelivering always for freeValuing customers' feedbackSustainable and nutritious mealsvaluing diversity and Striving to maintain an inclusive environment |
| Open jobs on Jobsy | 86 |
| View page |
The Role
We're looking for a Staff Backend Engineer to join our Customer Value Optimization (CVO) tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Data Science and Backend Engineering. You'll be the technical bridge that turns ML models into reliable, scalable production systems. You'll work across squads within the CVO tribe, partnering closely with Data Scientists and Backend Engineers to define how we serve ML models at scale, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers. The Customer Value Optimization (CVO) tribe exists to step-change HelloFresh Group's Growth performance through optimized pricing, personalized benefits, and accurate customer value prediction — enabling data-driven decisions that drive higher return on marketing and product investments. As our Staff Backend Engineer, you'll bridge Data Science and Engineering across the tribe's squads, shaping how we scale ML models into reliable production systems and raising the technical bar tribe-wide
What you’ll do
- Design, build, and own robust, scalable infrastructure for live serving of ML models in production
- Act as the technical bridge between Data Science and Backend Engineering teams within the CVO tribe — translating Data Science needs into scalable engineering solutions
- Define and drive best practices for model serving, APIs, and system design across squads
- Lead cross-squad technical initiatives, from architecture decisions to hands-on implementation
- Partner with Data Scientists to ensure models are production-ready — performant, observable, and maintainable
- Contribute to tribe-wide engineering standards and shape the technical roadmap
- Mentor and support engineers across squads without direct line management responsibility
What you’ll bring
- 7+ years of backend engineering experience, with a strong foundation in Python
- Proven experience building and operating ML model serving systems or ML platforms in production
- Deep understanding of distributed systems, APIs, and micro services architecture
- Strong track record of working across team boundaries to deliver complex, cross-functional projects
- Excellent communication skills — able to work fluently with Data Scientists, Machine Learning Engineers, and Data Engineers
- A collaborative, low-ego approach with strong technical judgment
Nice to Have
- Experience with ML frameworks and serving tools
- Familiarity with feature stores, model registries, or MLOps tooling
- Background in e-commerce, subscription, or personalization domains
What we offer?
- Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness- Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO- Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits- A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 3 days in office per week.
#LI-HYBRID
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Toronto, ON Pay Range
$182,000—$215,000 CAD
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