Posted 12 days ago
Store Manager (Conestoga Mall)
@ Swatch
Waterloo, Ontario
SIGNALS
Requirements summary:
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up…
- Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift.
- Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
- At least 3 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- At least 5 years of customer service experience.
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Swatch
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
As a Store Manager, you'll directly report to the Brand Manager and take full responsibility for the business's overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Starting base pay of $60,000.00 plus monthly performance bonus.
Benefits:
- Health benefits, including dental and vision coverage
- RRSP contributions with company match
- Company discount
- Life insurance
- Paid Vacations
- Paid sick days
- Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
- Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
- Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
- Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
- Compliance: Maintain safety standards, act as a policy and procedure role model.
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status:
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
- At least 3 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- At least 5 years of customer service experience.
- Experience working with POS systems.
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
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