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Store Technical Services Supervisor

@ Best Buy Canada Ltd.

Saskatoon, Saskatchewan

Full-time3+ years experience
Apply now
SIGNALS

Overview

Best Buy Canada Ltd. is hiring a Store Technical Services Supervisor (in-store services team lead) to lead the in-store services team and deliver an excellent customer experience. The role covers electronics diagnosis, testing and repair, customer advice, and store KPIs with a healthy profit and loss. The posting states full-time work with flexible schedules, employee discounts and training programs.

Responsibilities:

  • Lead and develop the in-store services team
  • Oversee electronics diagnosis, testing and repair
  • Advise customers on products and services
  • Perform repairs and upgrades
  • Manage store KPIs and profit and loss

Requirements summary:

  • 2+ years leading a retail team of 3+ associates
  • 3+ years testing consumer electronics in a service centre
  • Enthusiasm for supporting customers
  • Flexibility in a fast-paced environment
  • Commitment to a safe working environment

Tools & skills

Benefits mentioned

Employee discount
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-05
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Experience3+ years
Management experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Perks mentionedEmployee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Best Buy Canada Ltd.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada. Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.

LinkedIn followers
74,890
People associated on LinkedIn
4,158
Reported office locations
  • Best Buy Canada Ltd., Suite 102 - 425 W 6th avenue, Vancouver, British Columbia V5Y 1L3, CA
Business categories
  • Consumer
  • Electronics
  • E-Commerce
  • Retail
Other recorded names
  • Best Buy Canada
Specialties
  • www.bestbuy.ca
  • Mobile
  • Entertainment Products
  • Consumer Electronics
  • Customer Service
  • Gaming
  • Retail Sales
  • Computer Support
  • and Home Theatre Installation
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersVancouver, British Columbia
Organization typePublic Company
Year founded2001
Specialtieswww.bestbuy.caMobileEntertainment ProductsConsumer ElectronicsCustomer ServiceGamingRetail SalesComputer Supportand Home Theatre Installation
Open jobs on Jobsy129
LinkedInView page
Job description

You’ll love it here! We are hiring immediately for a store technical service supervisor, which we call an in-store services team lead. In this role, you will lead, develop, and support the in-store services team and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a store technical service supervisor.

What you’ll do:

  • Teach and inspire your team to create an amazing customer experience when assisting with electronic products diagnosis, testing and repair

  • Provide information and expert advice to customers on Best Buy products and services

  • Perform repairs, upgrades, and related services

  • Cultivate an inclusive team and learning culture

  • Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety) while maintaining a healthy profit and loss

What we’re looking for:

  • 2+ years’ experience leading a retail team of at least 3 associates

  • 3+ years’ experience testing consumer electronics in a service centre environment

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant store leader).

3310 8th Street East, Unit 20A, Saskatoon, SK S7H 5M3

This posting is for a vacancy.

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