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Supervisor

@ JD Sports Canada

Pickering, Ontario

$19.50–$20/hr2+ years experience
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SIGNALS

Overview

JD Sports Canada is hiring a Supervisor for its Pickering, ON retail store. The role is part of the junior management team, supporting the shop floor, supervising staff and handling customer service and cash duties. It is full-time or part-time, permanent, paid $19.50 to $20 per hour, on-site.

Pay:

$19.50–$20 an hour

Responsibilities:

  • Supervise sales staff and maintain shop floor standards
  • Handle customer complaints and enquiries
  • Complete cash counts and authorize transactions
  • Place monthly supply orders
  • Train and develop new and existing staff

Requirements summary:

  • Six months to one year of management experience required
  • Six months of cash handling experience required
  • Two or more years of retail experience preferred
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office, Word and Excel

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-06
First seen by our source
2026-10-13
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Experience2+ years
Management experience1+ years
Manages peopleYes
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

JD Sports Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

The Undisputed King of Trainers

Full company description

In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded sports and casual wear. We are proud to offer customers the latest products from globally recognised brands such as Nike, adidas, Puma andThe North Face, with strong private labels such as Pink Soda and Supply & Demand. We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All of our colleagues are highly skilled, self-motivated and constantly pursue perfection. The opportunity to progress arise quickly for those with the right qualities and ambition. We encourage our people to seek ways to improve our business by challenging how we merchandise, sell and manage the business, being creative and always thinking forward by suggesting alternative solutions. Colleagues from all levels of the organisation come together to solve problems and seize all opportunities. Our people are at the core of JD Sports and everything we do – could you be the nextcolleague to join the King of Trainers?

LinkedIn followers
45,876
People associated on LinkedIn
741
Reported office locations
  • 941 E Hastings St, 6, Vancouver, BC V6A 0H1, CA
Other recorded names
  • JD Sports Canada
Profile identifies a recruitment agency
No

In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded…

FieldValue
IndustryRetail
Company size501-1,000 employees
HeadquartersVancouver, BC
Organization typePrivately Held
Open jobs on Jobsy399
LinkedInView page
Job description


Department: Retail Stores

Location: Pickering, ON
Workplace Type: On-site

Job Type: Full-time, Part-time, Permanent
Wage: $19.50 - $20 per hour

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

THE ROLE

Our Retail Team is looking for an Supervisor at our Pickering location! We are looking for someone with a high sense of urgency and keen eye for detail. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.

Duties/Responsibilities:

  • Ensure monthly supply orders are accurate and placed on time.
  • Complete cash counts and supervise safe items.
  • Monitor store emails and communication channels for relevant information.
  • Authorize cash and debit/credit transactions on behalf of management.
  • Provide customers with excellent levels of Customer service.
  • Deal with customer complaints and enquires, providing the best possible outcome.
  • Ensure the personal appearance of sales staff is in line with company guidelines.
  • Encourage personal progression through store.
  • Provide assistance with the induction and training of new starters.
  • Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.

Skills/Experience/Knowledge needed:

  • 2+ years of retail experience preferred.
  • Cash Handling experience of a minimum of six months.
  • Management experience of a minimum of six months to one year is a must.
  • Excellent time management skills.
  • Ability to manage others and successfully lead a team.
  • Knowledge of business policies for financial transactions.
  • Strong verbal and written communication skills.
  • IT skills – Microsoft Office, Word, and Excel

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.



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