Posted 15 days ago
Supervisor, Tim Hortons, Part Time
@ Chartwells Higher Education
Edmonton, Alberta
SIGNALS
Overview
Chartwells Higher Education is hiring a part-time Tim Hortons Supervisor to run shift operations, lead and coach team members, and keep food quality, cleanliness and cash handling on standard.
Responsibilities:
- Supervise shift operations and service flow
- Lead, coach and support team members
- Resolve guest issues promptly and professionally
- Monitor food quality, sanitation and safety
- Assist with opening, closing and cash reconciliation
Requirements summary:
- Food service or quick service supervision experience preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Basic math and cash handling skills
- Flexible availability including weekends, evenings and holidays
Tools & skills
Customer serviceSanitationHealth and safetyOpening and closing proceduresCash handlingSchedulingRegulatory complianceSalesWorkflowFood service operationsLeadershipCommunication skillsFood safetyTeam leadership
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Manages people | Yes |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 25 lb · computer low |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwells Higher Education
| Field | Value |
|---|---|
| Open jobs on Jobsy | 213 |
Job description
Key Responsibilities
- Supervise shift operations to ensure smooth and efficient service.
- Lead, coach, and support team members during shifts.
- Ensure excellent customer service and resolve guest issues promptly and professionally.
- Monitor food quality, freshness, and presentation according to Tim Hortons standards.
- Maintain cleanliness, sanitation, and health and safety standards throughout the restaurant.
- Assist with opening and closing procedures, including cash handling and reconciliation.
- Support scheduling, training, and onboarding of new team members.
- Track inventory levels and communicate supply needs to management.
- Ensure compliance with company policies, procedures, and brand standards.
- Help meet sales, productivity, and labour goals by managing workflow effectively.
Qualifications
- High school diploma or equivalent preferred.
- Previous experience in food service, quick service restaurant, or retail supervision preferred.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Basic math and cash handling skills.
- Flexible availability, including weekends, evenings, and holidays.
- Knowledge of food safety and sanitation practices.
Skills and Competencies
- Team leadership
- Customer service
- Problem-solving
- Time management
- Conflict resolution
- Attention to detail
- Reliability and accountability
Working Conditions
- Standing for extended periods.
- Lifting up to 25 lbs.
- Working in a fast-paced restaurant environment.
- Exposure to kitchen equipment, hot beverages, and food preparation areas.
Journal
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