Posted 18 days ago
Supply Chain Coordinator
@ Sollio Agriculture
Thorndale, Quebec
Overview
Sollio Agriculture is hiring a Supply Chain Coordinator on a one-year temporary full-time contract, hybrid, at its Thorndale, Ontario location. The role handles customer inquiries by phone and email, processes orders, returns and exchanges, coordinates with internal teams on fulfillment and delivery, and maintains shipment documents and price lists in software.
Responsibilities:
- Respond to customer inquiries by phone and email
- Process orders, returns and exchanges
- Coordinate with internal teams on order fulfillment and delivery
- Process shipment documents and keep software data current
- Generate reports and manage offers and price lists
Requirements summary:
- High school diploma or equivalent
- 1-2 years of customer service or related experience (an asset)
- Excellent communication and interpersonal skills
- Problem-solving ability and patient, empathetic approach
- Familiarity with customer service software and tools
- Ability to work in a fast-paced, multitask environment
Tools & skills
Source and dates
Employer career site / ATS feed · teamtailor
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sollio Agriculture
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Farming common sense.
Full company description
Sollio Agriculture, the Agri-business Division of Sollio Cooperative Group, is a Canadian leader in the agriculture industry.It specializes in the merchandising of farm inputs and value-added agronomic services.It benefits from a synergy between two sectors: livestock production & crop production. Present in almost every part of Canada, it has close to 1,100 employees and made $2.125 billion in sales in 2018 in Canada and abroad. For more information about Sollio Agriculture, visit sollio.ag.
- LinkedIn followers
- 15,625
- People associated on LinkedIn
- 470
- Reported office locations
- 9001 Boulevard de l'Acadie, 200, Montréal, Québec H4N 3H7, CA
- Business categories
- Farming
- Agriculture
- Livestock
- AgTech
- Other recorded names
- Sollio Agriculture
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Sollio Agriculture, the Agri-business Division of Sollio Cooperative Group, is a Canadian leader in the agriculture industry.It specializes in the merchandising of farm inputs and value-added agronomic services.It benefits from a synergy between two sectors: livestock production & crop production. Present in almost every part of Canada, it has close to 1,100 employees and made $2.125 billion in sales in 2018 in…
| Field | Value |
|---|---|
| Industry | Farming |
| Company size | 1,001-5,000 employees |
| Headquarters | Montréal, Québec |
| Organization type | Privately Held |
| Open jobs on Jobsy | 49 |
| View page |
Location: 17554 Plover Mills Rd, Thorndale, ON N0M 2P0
Work model: Hybrid
Status: Temporary (One year contract)
WHY SOLLIO AGRICULTURE?
You will be part of Canada’s largest agricultural network, created by farmers, for farmers over 100 years ago. You’ll help Canadian farmers grow, progress and prosper.
Like the farmers we serve, we are passionate and forward-thinking. Agriculture is a big challenge. That’s why we are moving in the right direction, together.
YOUR ROLE
Reporting to the Supplier Coordinator Manager, the person is a front-line position that plays a crucial role in ensuring positive customer experiences. This person will be responsible for addressing customer inquiries, resolving issues, and providing information about products or services. This role involves effective communication, problem-solving, and maintaining a customer-focused approach.
Roles & Responsibilities
This position requires handling, managing and/or supervising the tasks described below:
Respond to customer inquiries via phone and email in a timely and professional manner;
Process orders, returns, and exchanges in alignment with company policies and procedures;
Coordinate with internal teams to ensure accurate order fulfillment and timely delivery;
Provide customers with accurate product and service information;
Address and escalate customer concerns and escalate as needed, ensuring timely resolution;
Maintain organized records of customer interactions and order details;
Communicate clearly and effectively with customers and internal departments;
Generate reports as needed;
Communicate and manage offers and price lists to customers;
Shipment document processing and ensuring data is up to date within software;
Stay updated on company products, services, and policies;
Promote customer feedback and recommend improvements to service operations, procedures, and policies;
Ensure compliance with company standards and relevant regulations and policy and procedures.
YOUR ASSETS
You must have a high school diploma or equivalent (additional education or training is an asset);
You have 1-2 years of experience in customer service, or a related field (an asset);
You have excellent communication and interpersonal skills;
You have problem-solving abilities and a patient, empathetic approach to customer interactions;
You are familiar with customer service software and tools;
Your are able to work in a fast-paced environment and handle multiple tasks simultaneously.
YOUR BENEFITS
Cultivating your talents means taking care of yourself, learning new things and sharing your experiences. That’s why we offer a variety of initiatives to help you achieve your full potential at work, including:
Being part of a team who values professional development;
Corporate discounts with our partners (Olymel and BMR);
Training tailored to your needs;
Journal
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