Posted 8 days ago
System Support Specialist
@ JENOPTIK AG
Mississauga, Ontario
Overview
JENOPTIK AG is hiring a System Support Specialist to run daily IT operations, client relationships and project management at a fully on-site role in North York. The work involves keeping production and test systems running, backups, virtual machines, client training and supplier liaison. The posting requires a mandatory 6am to 2:30pm schedule Monday to Friday and a valid driver's licence with willingness to travel within North America.
Responsibilities:
- Manage daily IT systems, client relationships and projects
- Ensure zero downtime of production and test systems
- Perform backups, manage virtual machines and replace hardware
- Liaise with suppliers to troubleshoot IT issues
- Train client staff on IT appliances and software
Requirements summary:
- Diploma or degree in IT, or equivalent experience
- 2+ years of IT systems administration experience
- Proficiency in virtualization, storage, networking and databases
- Excellent communication and problem-solving skills
- Valid driver's licence and willingness to travel
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (preferred) |
| Fields of study | Information technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
JENOPTIK AG
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
MORE LIGHT: Optical technologies are at the heart of our business. Experience how we enable the amazing with photonics!
Full company description
Jenoptik – MORE LIGHT. We are a company where bright ideas are born. Changing the world with light demands for an exploring spirit. Discover challenges the world is facing, at Jenoptik you change the world. 💡PHOTONICS: Optical technologies are at the heart of our business. Explore the variety of our photonics-based products and services: We’re on Mars with NASA. We’re behind the quality of your smartphone camera lenses. We enable smart manufacturing with laser & metrology solutions customized to your manufacturing environment. We make roads and communities safer. 🚀MARKETS: Our key target markets primarily include the semiconductor equipment industry, electronics, life science and medical technology, metrology as well as smart mobility incl. road traffic safety and civil security. 🌎LOCATIONS: The Jenoptik Group headquarters are in Jena, Thuringia, Germany. Next to our major sites in Germany, we maintain production and assembly sites in the USA, France, the United Kingdom and Asia-Pacific. 🌳SUSTAINABILITY: Together with our customers, we create forward-looking trends in the fields of energy efficiency, healthcare, the environment, mobility, and safety. With our products we can make significant contributions to meeting the societal challenges we face as well as to the conservation and efficient use of resources. 🌈INCLUSION: As an international company with about 4,600 employees, we are aware of our responsibility to create an appreciative and unprejudiced working environment and support diversity, equity and inclusion in our teams. We are committed to increasing the number of international und female managers in our company and signed the “Charta der Vielfalt”, an employer initiative for diversity, in 2020. Grow with leading and bright ideas. Become a JENIUS. Impressum, Legal Notice: https://www.jenoptik.com/legal-notice
- LinkedIn followers
- 40,484
- People associated on LinkedIn
- 1,319
- Reported office locations
- Carl-Zeiß-Straße 1, Jena, Thüringen 07743, DE
- 20 Harbour Drive, PSA Vista #05-06A, Singapore, . ., SG
- Building 15, No. 3999 Xiupu Road, Shanghai, 201315, CN
- Am Sandberg 2, Triptis, Thüringen 07819, DE
- Strandbaddamm 6, Wedel, Schleswig-Holstein 22880, DE
- Drachenloch 5, Villingen-Schwenningen, Baden Württemberg 78052, DE
- Opladener Straße 202, Monheim am Rhein, Nordrhein Westfalen 40789 , DE
- Max-Planck-Straße 2, Berlin, Berlin 12489 , DE
- Stätzlinger Straße 70, Augsburg, Bayern 86165 , DE
- Unit 13, 12 Mars Road, Lane Cove , NSW 2066, AU
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- 16490 Innovation Drive, Jupiter, Florida FL 33478-6428, US
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- 205 Import Circle, Huntsville, Alabama AL 35806, US
- Ten Watchmoor Park, Riverside Way, Camberley, Surrey, England GU15 3YL, GB
- ZAC des Longchamps, 1 Rue des Longchamps, Saint Martin des Entrées, Bayeux, 14400 , FR
- Christiaan Huygensweg 3, Drunen, North Brabant 5151 DM, NL
- 455 Welham Rd, Barrie, Ontario L4N 8Z6, CA
- 2-3-8 Shin-Yokohama Kohoku-ku, KDX Shin-Yokohama Building, Yokohama, Kanagawa 222-0033, JP
- Digital Empire2 88, Sinwon-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, KR
- 39300 Civic Center Dr, Suite 240, Fremont, California 94538, US
- 3615 Laird Rd, Units 2-3, Mississauga, Ontario L5L 5Z8, CA
- Av. San Angel #240, 1er piso, Modulo A, Interior 4, Col. Valle de San Agustin, Saltillo, Coahuila, 25215, MX
- Rua José Versolato 111, Torre B, Conj. 2222, São Bernardo do Campo, São Paulo 09750-730, BR
- Groß-Berliner Damm 82a, Berlin, BE 12487, DE
- Knappsdorfer Straße 7, Dresden, Saxony 01109, DE
- Business categories
- Hardware
- Electrical Distribution
- Manufacturing
- Other recorded names
- JENOPTIK AG
- JENOPTIK
- Specialties
- photonics
- microoptics
- optoelectronics
- life sciences
- healthcare
- diagnostics
- digital imaging
- automation
- lasers
- metrology
- smart manufacturing
- laser processing
- road traffic safety
- civil security
- ANPR/ALPR
- toll enforcement
- road user charging
- average speed control
- optics
- medical technology
- and medtech equipment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Jenoptik – MORE LIGHT. We are a company where bright ideas are born. Changing the world with light demands for an exploring spirit. Discover challenges the world is facing, at Jenoptik you change the world. 💡PHOTONICS: Optical technologies are at the heart of our business. Explore the variety of our photonics-based products and services: We’re on Mars with NASA. We’re behind the quality of your smartphone camera…
| Field | Value |
|---|---|
| Industry | Appliances, Electrical, and Electronics Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Jena, Thüringen |
| Organization type | Public Company |
| Year founded | 1991 |
| Specialties | photonicsmicroopticsoptoelectronicslife scienceshealthcarediagnosticsdigital imagingautomationlasersmetrology |
| Open jobs on Jobsy | 10 |
| View page |
SUMMARY:
Please note this position requires fully on-site support in North York with a mandatory schedule of 6am – 2:30pm Monday to Friday. Remote opportunities are not available for this position.
We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a technical background, excellent communication skills, and a proactive approach to problem-solving.
RESPONSIBILITIES:
- Manage daily operations, including IT systems, client relationships, and project management.
- Ensure zero downtime of production and test systems.
- Provide customized reporting for clients.
- Assist client staff with technical issues.
- Manage support requests, file and manage documentation.
- Provide IT-related environment information to suppliers.
- Ensure customer program integrity and data security.
- Perform backups, manage virtual machines, and replace hardware components as needed.
- Liaise with internal and external suppliers to troubleshoot and rectify IT issues.
- Train client staff on IT appliances and software.
- Manage consumables and supplies.
- Develop and maintain positive working relationships with clients.
- Maintain up-to-date operational reports and lists.
- Perform other duties as required.
REQUIREMENTS:
- Diploma or degree in Information technology or equivalent work experience
- 2+ years of experience in IT systems administration
- Proficient in IT systems, including virtualization, storage, networking, and database administration.
- Excellent communication, organizational, and problem-solving skills
- Ability to work independently and as part of a team, Expertise in dealing with people effectively and politely.
- Strong team player with excellent communication and interpersonal skills
- Valid driver's license and willingness to travel periodically within North America.
PREFERRED QUALIFICATIONS BUT NOT REQUIRED:
- Technical education in IT systems administration, electronics, electrical, radar, laser, or photo
- Experience with project management, contract administration, and IT project deployment.
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