Team Lead, Maintenance

About the Role:

The Team Lead, Maintenance at Fitzrovia is a senior, hands-on leadership role responsible for driving the day-to-day execution of building maintenance operations across our luxury apartment communities. This position requires strong technical expertise, team leadership, and a practical, solutions-oriented approach to ensure building systems operate efficiently, safely, and in compliance with all regulatory requirements. The Team Lead, Maintenance works directly alongside the maintenance team, coordinating vendors, managing day-to-day operational priorities, and collaborating closely with the Capital Projects team on preventive maintenance and larger-scale initiatives.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, making this role ideal for a leader who is comfortable rolling up their sleeves, wearing multiple hats, and contributing meaningfully to all aspects of real estate operations.

The salary range for this position is $70,000 to $75,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Key Responsibilities

Maintenance Execution & Team Leadership

• Lead and support the maintenance team in the execution of daily work orders, preventive maintenance, and building repairs, while stepping in hands-on as required to meet operational and business needs.
• Assign, prioritize, and monitor work orders to ensure timely completion in alignment with safety standards, building codes, and company policies.
• Provide on-the-job coaching, technical guidance, and support to maintenance staff.

Work Order & Operations Management

• Oversee the intake, scheduling, documentation, and closeout of work orders through the CMMS system.
• Support suite turns and market-ready preparation, including inspections, repairs, and coordination of turnover activities.
• Identify recurring issues and operational inefficiencies, recommending practical improvements.

Preventive Maintenance & Building Systems

• Support the planning, execution, and documentation of preventive maintenance programs for all major building systems (HVAC, mechanical, electrical, plumbing, and life safety).
• Assist with inspections, testing, and regulatory compliance, escalating system or capital-related concerns as required.

Vendor & Contractor Coordination

• Coordinate vendors and contractors for maintenance services and minor repairs, including scheduling, site access, scope clarification, and verification of completed work.
• Ensure all vendor work aligns with Fitzrovia standards, timelines, and cost expectations.

Administrative, Reporting & Stakeholder Support

• Maintain accurate maintenance records, PM plans, and documentation within Yardi/MIQ and related systems.
• Track recurring issues, warranties, and follow-up actions, and support procurement of materials and tools.
• Deliver professional, responsive service to residents and internal stakeholders, supporting clear communication around maintenance activities and upholding Fitzrovia’s hospitality standards.

Qualifications & Experience

• High school diploma or equivalent required; trade certification or technical training considered an asset.
• 3+ years of experience in residential building maintenance or facilities operations.
• Demonstrated ability to lead by example and work hands-on alongside a maintenance team.
• Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation, including “Confined Space” entry procedures and associated testing equipment
• Experience using computerized maintenance management systems (CMMS).
• Strong organizational, time management, and communication skills.
• Ability to prioritize tasks and adapt to changing operational demands.
• Computer literacy, including proficiency in MS Office and other relevant software
• Flexibility to work any shift, Sunday-Saturday, to support the company’s operational needs

On-Call Expectations:

• The Maintenance Supervisor is expected to be available for on-call duties as scheduled. This includes responding to emergency maintenance requests outside of regular working hours to ensure building and resident safety and comfort

Workplace Conditions:

• Ability to perform physical tasks, including lifting, bending, and pushing up to 50lbs
• Working in both indoor and outdoor environments, sometimes in challenging weather conditions
• Working in construction environments during the property's opening phase, with exposure to dust, heat, noise, and other related conditions

Why Fitzrovia:

Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.

Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.

We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.

Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at [email protected]