Posted 6 days ago
Team Leader
@ Manpower
Vancouver, British Columbia
Overview
Manpower is hiring a temporary Team Leader for a client in the customer service industry, based in British Columbia and remote. The role leads and coaches a contact center team, handles escalated calls and manages daily operations. The posting states a Monday to Friday, 8 AM to 5 PM schedule at $33 per hour.
Pay:
$33 an hour
Responsibilities:
- Lead, mentor and coach contact center teams
- Supervise agents to meet brand targets
- Support recruitment and conduct performance reviews
- Manage daily operations and handle escalated calls
Requirements summary:
- 1-2 years of supervisory experience
- 3 years of customer service experience
- Excellent English communication and writing skills
- High school diploma or GED required; college degree preferred
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 610 |
| View page |
Our client, a leading organization in the customer service industry, is seeking a Team Leader to join their team. As a Team Leader, you will be part of the customer support department supporting contact center operations. The ideal candidate will have strong leadership skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title: Team Leader
Location: British Columbia (Remote)
Pay Range: $33/hr
Shift: 8 AM to 5 PM, Monday through Friday
What's the Job?
- Lead, mentor, and coach contact center teams to achieve exceptional performance
- Supervise an assigned team of contact center agents to meet and exceed brand targets
- Create a positive, engaging, and approachable team environment
- Support recruitment efforts and conduct performance reviews
- Manage daily contact center operations and handle escalated customer calls
What's Needed?
- High School Diploma or GED; Associate or College Degree preferred
- 1-2 years of supervisory experience and 3 years of customer service experience
- Excellent communication and writing skills in English
- Strong organizational and multitasking abilities with attention to detail
- Ability to lead diverse teams, identify operational improvements, and handle personnel issues professionally
What's in it for me?
- Opportunity to develop leadership skills within a dynamic organization
- Work in a fast-paced, customer-focused environment
- Be part of a supportive team that values continuous improvement
- Contribute to a culture of excellence and service quality
- Competitive pay rate and a chance to grow within the company
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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