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Posted 23 days ago

Team leader, Management support and expertise support

@ Caisse Desjardins des Patriotes

Canada

On-siteFull-time2+ years experience
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SIGNALS

Overview

Caisse Desjardins des Patriotes is hiring a full-time team leader to provide management support and expertise support for a team of technical and support employees. The role coordinates the unit's technical activities and action plans, assigns tasks, monitors performance and manages the budget. The posting states a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension plan and group insurance including telemedicine.

Responsibilities:

  • Coordinate unit technical activities and action plans
  • Coach and guide technical and support team
  • Assign tasks and monitor progress and performance
  • Manage unit budget and project results
  • Develop training and skills development plans

Requirements summary:

  • College diploma in a related field
  • Minimum two years of relevant experience
  • Knowledge of French required
  • Other qualification combinations may be considered

Tools & skills

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-17
First seen by our source
2026-10-10
Source record updated
2026-11-08

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesFrench, English
EducationCollege diploma (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Caisse Desjardins des Patriotes

FieldValue
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Job description

The work mode arrangement for the position is full-time on site.


As a team leader, you provide management support for the team. You coordinate your unit’s technical activities, action plans and initiatives. You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress. You support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures. You serve as technical collaborator for your unit and practitioners. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Help develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.


What you bring to the table

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Customer Focus, Differences, Directs work, Engagement, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-11-12

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