Apply now

Posted 18 days ago

Team leader, Management support and expertise support

@ Caisse Desjardins d'Arvida-Kénogami

Jonquière, Quebec

On-siteFull-time2+ years experience
Apply now
SIGNALS

Overview

Caisse Desjardins d'Arvida-Kénogami is hiring a full-time, on-site team leader to coordinate the technical activities of a unit of technical and support staff. The role covers planning, coaching, performance monitoring and budget management. The posting offers a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension and group insurance, and requires knowledge of French.

Responsibilities:

  • Coordinate the unit's technical activities and action plans
  • Coach and guide a team of technical and support employees
  • Assign tasks and monitor progress and results
  • Help develop training and skills development plans
  • Help resolve complaints and problems

Requirements summary:

  • College diploma in a related field
  • Minimum of two years of relevant experience
  • Knowledge of French required

Tools & skills

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-22
First seen by our source
2026-10-23
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesFrench
EducationCollege diploma (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Caisse Desjardins d'Arvida-Kénogami

FieldValue
Open jobs on Jobsy2
Job description

The work mode arrangement for the position is full-time on site.


As a team leader, you provide management support for the team. You coordinate your unit’s technical activities, action plans and initiatives. You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress. You support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures. You serve as technical collaborator for your unit and practitioners. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed.
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
  • Help develop training and skills development strategies and action plans for team members.
  • Help resolve complaints and problems in accordance with the organization’s practices.
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Customer Focus, Differences, Directs work, Engagement, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

Similar jobs

  • Team Leader - Assistance Services

    Montréal, QC +1

    Global Excel Management: Global Excel is a full-service provider of global healthcare risk management solutions.

    2+ MgmtCandidates need at least 2 years of leadership experience, English and French bilingualism, and strong coaching, decision-making, and communication skills. Insurance or travel policy knowledge and a university or college degree are preferred.

  • Team Leader, Customer Happiness

    Montréal, QC
    RemoteFull Time

    Cozey

    2+ YOECandidates need 2 to 3 years of customer support experience and proof of coaching or training colleagues. They should have handled sensitive customer conversations and recovered unhappy customers, and have used AI beyond basic prompting.

  • Team Leader, Customer Service

    Montréal, QC

    Groupe Financier AGA inc.: AGA offers a premium experience for plan sponsors and their members, providing exclusive access to a combination of expertise, multi-provider…

    8+ YOECandidates need a college diploma and eight years of group insurance experience. Excellent written and spoken French and English, Microsoft Office skills, strong organization and leadership are required.

    Microsoft Office

  • Team leader, Management support and expertise support

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOECandidates need a bachelor's degree in a related field and at least eight years of relevant experience, though other combinations of qualifications and experience may be considered. Fluent French is required.

    Team Leader, Third-Party Management

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOECandidates need a bachelor's degree in a related field, at least eight years of relevant experience (other combinations may be considered), management or mentoring experience, third-party management experience, and executive-level communication and change management experience. Knowledge of French is required.

    Performance and third-party risk dashboard

    Team leader, Management support and expertise support

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOEFederation Caisses Desjardins needs candidates with a bachelor's degree in a related field and at least eight years of relevant experience, though other combinations may be considered. Knowledge of French is required.

    Decision making, Meet commitments, Performance management

  • Team Leader

    Brossard, QC
    Full Time

    Dollarama: Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une…

    1+ YOE1+ MgmtCandidates need at least one year of retail experience and one year of team management experience, plus strong leadership, communication and time-management skills. They must be comfortable in a fast-paced, high-volume store with open availability.

    Leadership, Communication skills, Merchandising, Stocking, Customer service, Cash handling

    Team Leader

    Longueuil, QC
    Full Time

    Dollarama: Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une…

    1+ YOE1+ MgmtCandidates need at least one year of retail experience and one year of team management, plus open availability for all shifts. Strong leadership, communication, and time-management skills are needed for a fast-paced, high-volume store.

    POS

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.