First seen by our source: 3 hours ago
Technical Sales and Support
@ OPW Global
Saint John, New Brunswick
SIGNALS
Overview
OPW Global is hiring a Technical Sales & Support Specialist to sell and support BASE Engineering fluid-handling products to new and existing clients. The role combines product sales, technical troubleshooting and customer escalation handling in a fast-paced setting, with a focus on long-term career growth.
Responsibilities:
- Sell and support BASE Engineering products to new and existing clients
- Develop and maintain relationships with OEMs, customers and distributors
- Resolve client concerns and escalations
- Work with engineering to meet customer project requirements
- Maintain customer communication records
Requirements summary:
- Technical knowledge of fluid-handling products and applications
- Strong customer service skills
- Ability to discuss technical problems clearly
- Experience with Salesforce and Microsoft Teams is an asset
- Knowledge of Microsoft 365
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Sales |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Electrical, Mechanical, Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
OPW Global
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).
Job Summary
We are currently seeking a Technical Sales & Support Specialist who has demonstrated technical skills and sales ability, enjoys working in a fast-paced environment and is looking to establish long-term career growth. This position requires superior customer support skill that includes empathy and urgency as well as an aptitude to troubleshoot a variety of hardware and programming issues.
Key Responsibilities
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
Job Summary
We are currently seeking a Technical Sales & Support Specialist who has demonstrated technical skills and sales ability, enjoys working in a fast-paced environment and is looking to establish long-term career growth. This position requires superior customer support skill that includes empathy and urgency as well as an aptitude to troubleshoot a variety of hardware and programming issues.
Key Responsibilities
- Develops and maintains strong client relationships with Original Equipment Manufacturers (OEM’s), customers and distributors
- Develops and maintains comprehensive technical knowledge of all BASE products, applications, features, advantages and benefits. Keeps up with internal and external training and development
- Responsible for selling and supporting BASE Engineering products to new and existing clients
- Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
- Understand and comply with regulations regarding Hazardous Environments to ensure a safe and healthy work environment for our customers
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and systems effectively
- Work with the engineering team to ensure customer project requirements are met
- Resolve incoming Customer escalations through effective communication and escalate urgent issues to appropriate team as necessary
- Maintain records of customer communications and contact information as required
- Contribute to knowledge systems to enhance solutions provided to customers
- Post-secondary education experience in Electrical, Mechanical, or IT field or equivalent experience would be considered an asset
- Excellent comprehension with the ability to understand, describe and/or discuss problems of a technical nature
- Contribute to knowledge systems to enhance solutions provided to customers
- Strong oral and written communication skills in English
- Experience with Salesforce and Microsoft Teams would be considered an asset
- Proven excellence in customer service skills
- Represent BASE in a Professional and Ethical manner
- Ability to multitask effectively with attention to detail
- Knowledge of Microsoft 365 including Outlook, Excel, and PowerPoint
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
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