Posted 8 days ago
Technical Support Engineer: II
@ Robert Half
Toronto, Ontario
Overview
Robert Half is hiring a Technical Support Engineer II on a fully remote six-month temporary contract for its client in Toronto, Ontario. The role provides Level 1-2 support for applications, hardware, networks and Microsoft 365, and requires 4+ years of IT support experience.
Pay:
$30–$40 an hour
Responsibilities:
- Provide Level 1-2 support for software, hardware, network and applications
- Administer Active Directory and Microsoft 365 services
- Diagnose and resolve desktop, laptop and printer issues
- Investigate incidents and perform root cause analysis
- Document procedures and knowledge base articles
Requirements summary:
- 4+ years in technical or IT support
- Active Directory administration experience
- Hands-on Microsoft 365 support experience
- Networking knowledge: TCP/IP, DNS, DHCP, VPN
- Excellent verbal and written communication
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 4+ years |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Robert Half
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Helping you find skilled candidates, in-demand jobs, and solutions you need to do your best work yet.
Full company description
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at great companies with highly skilled job seekers. We provide dynamic contract, temporary, and permanent placement solutions across finance, accounting, technology, marketing, creative, legal, and administrative sectors. 🏆 In the last 12 months, Robert Half has been recognized as one of America’s Most Innovative Companies by Fortune, and with Protiviti, has been named one of the Fortune® World's Most Admired Companies™ and 100 Best Companies to Work For. 🏦 Traded on the New York Stock Exchange (symbol: RHI), we’re at the forefront of innovation in talent acquisition.
- LinkedIn followers
- 4,724,671
- People associated on LinkedIn
- 27,769
- Reported office locations
- 2884 Sand Hill Road Suite 200, Menlo Park, CA 94025, US
- 2613 Camino Ramon, San Ramon, California 94583, US
- Robert Half International, Avenue Louise, 250 - 5th floor, Brussels, 1050, BE
- Robert Half International, 10th floor, The Shard, 32 London Bridge Street, London, London SE1 9SG, GB
- Robert Half International, Av. Dr. Cardoso de Melo, 1184, 11° andar, Sao Paulo, SP 04548-004, BR
- Robert Half International, Level 24, 1 Martin Place, Sydney, NSW 2000, AU
- 140 William St, Melbourne, VIC 3000, AU
- Avenida Doutor Cardoso de Melo 1184, São Paulo, BR
- 2613 Camino Ramon, San Ramon, CA 94583, US
- 20, Avenue André Prothin, Tour Europlaza, Courbevoie, Île-de-France 92400, FR
- Business categories
- Skill Assessment
- Human Resources
- Information Technology
- Employment
- Consulting
- Recruiting
- Marketing
- Security
- Advertising
- Staffing Agency
- Other recorded names
- Robert Half
- Robert Half
- Specialties
- consulting services
- accounting jobs
- finance jobs
- administrative jobs
- legal jobs
- IT jobs
- recruitment
- recruitment agency
- creative jobs
- staffing
- hiring
- employment agency
- contract talent
- contract professionals
- talent solutions
- contract employment
- permanent placement
- customer support jobs
- and marketing jobs
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Menlo Park, CA |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | consulting servicesaccounting jobsfinance jobsadministrative jobslegal jobsIT jobsrecruitmentrecruitment agencycreative jobsstaffing |
| Open jobs on Jobsy | 504 |
| View page |
Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices. Required Qualifications 4+ years of experience in Technical Support, IT Support, Service Desk, or a related role. Experience developing, enhancing, maintaining, and supporting application systems. Strong knowledge of Active Directory Administration. Hands-on experience supporting Microsoft 365 (Office 365) environments. Experience providing hardware and desktop support for end-user devices. Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN connectivity. Knowledge of software development methodologies and application support processes. Excellent verbal and written communication skills. Strong interpersonal and stakeholder management abilities. Demonstrated problem-solving and decision-making skills. Strong organizational skills with the ability to manage multiple priorities. Ability to work effectively under pressure and adapt to changing business needs. Preferred Qualifications Experience with Windows Server environments. Familiarity with ITSM tools such as ServiceNow, Jira, or Remedy. Exposure to Azure Active Directory / Microsoft Entra ID. Knowledge of Exchange Online, Intune, and endpoint management tools. Experience working in Agile or DevOps environments. Relevant certifications such as Microsoft 365 Fundamentals (Microsoft-900), Azure Fundamentals (AZ-900), or CompTIA A+.
*This job posting is for a current vacancy with our client.* Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.