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Posted 63 months ago

Technician, AV Support

@ AVI-SPL Brand

Markham, Ontario

Full-time
Apply now
SIGNALS

Overview

AVI-SPL Brand is hiring a full-time AV Support Technician for onsite assistance in conference rooms. The role covers daily testing, troubleshooting and setup of audiovisual and integrated systems for a client, with occasional driving to client sites. The posting requires a valid driver's licence and proof of COVID-19 vaccination before start.

Responsibilities:

  • Test and operate AV and conference room systems daily
  • Diagnose and repair projectors, microphones, speakers and displays
  • Set up and break down onsite meetings and events
  • Respond to end user requests through the client help desk
  • Escalate next-level break-fix issues to the manager

Requirements summary:

  • High school diploma or equivalent
  • Working knowledge of AV practices and procedures
  • Videoconferencing experience including call set-up
  • AV control experience with Crestron, Extron and/or AMX
  • Valid driver's licence and clean driving record

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2021-08-31
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentIT
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: minimal
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical moderate · lift 60 lb · computer moderate
LanguagesEnglish
Driver’s licencerequired
Background checksdriving record
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

AVI-SPL Brand

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Transforming how people and technology connect to shape a more human work experience.

Full company description

At AVI-SPL, we go beyond technology; we empower the human experience at work. As the world's largest AV/UC integrator and digital solutions leader, we collaborate with organizations globally, including 80% of Fortune 100 companies, to redefine collaboration, elevate experiences, and unlock business value. With a team of over 4,300 experts worldwide, we create user-friendly, scalable, and people-centric solutions. Join us on this transformative journey to empower people to work smarter and live better, making work more efficient – and also more meaningful.

LinkedIn followers
126,095
People associated on LinkedIn
4,190
Reported office locations
  • 6301 Benjamin Road, Suite 101, Tampa, FL 33634, US
  • 3280 E Hemisphere Loop, Tucson, Arizona 85706, US
  • 2240 W Broadway Rd, Mesa, Arizona 85202, US
  • 1166 National Drive, Suite 80, Sacramento, California 95834, US
  • 9765 Clairemont Mesa Blvd, Suite A, San Diego, California 92124, US
  • 4309 Hacienda Dr, Pleasanton, California 94588, US
  • 44911 Industrial Dr, Fremont, California 94538, US
  • 10775 Business Center Dr, Suite 150, Cypress, California 90630, US
  • 1627 Tolland Tpke, Manchester, Connecticut 06042, US
  • 10055 Westmoor Dr, Building 1, Suite 200, Westminster, Colorado 80021, US
  • 8560 Upland Dr, Suite 500, Englewood, Colorado 80112, US
  • 337 Northlake Blvd, Suite 1004, Altamonte Springs, Florida 32701, US
  • 9143 Philips Hwy, Suite 3850, Jacksonville, Florida 32256, US
  • 2501 SW 160th Ave, Suite 500, Miramar, Florida 33027, US
  • 1201 Wiley Rd, Schaumburg, Illinois 60173, US
  • 2266 Palmer Dr, Schaumburg, Illinois 60173, US
  • 8320 Hedge Ln Terrace, Shawnee, Kansas 66227, US
  • 9160 Rumsey Rd, Suite B-12, Columbia, Maryland 21045, US
  • 490 Boston Post Rd, Sudbury, Massachusetts 01776, US
  • 101 Billerica Ave, Building 6, North Billerica, Massachusetts 01862, US
  • 47199 Cartier Dr, Wixom, Michigan 48393, US
  • 160-162 E 19th St, Suite A, Holland, Michigan 49423, US
  • 2730 Arthur St, Roseville, Minnesota 55113, US
  • 10351 Portal St, Omaha, Nebraska 68136, US
  • 6701 Edith Blvd NE, Unit A, Albuquerque, New Mexico 87113, US
  • 205a Chubb Ave, Lyndhurst, New Jersey 07071, US
  • 13900 S Lakes Dr, Suite N, Charlotte, North Carolina 28273, US
  • 4018 Patriot Dr, Suite 150, Durham, North Carolina 27703, US
  • 3980 Premier Dr, Suite 110, High Point, North Carolina 27265, US
  • 335 Ken Mar Industrial Pkwy, Broadview Heights, Ohio 44147, US
  • 1000 Cornell Pkwy, Suite 200, Oklahoma City, Oklahoma 73108, US
  • 1000 Cornell Pkwy, Suite 200, Oklahoma City, Oklahoma 73108, US
  • 1000 Cornell Pkwy, Suite 200, Oklahoma City, Oklahoma 73108, US
  • 207 Commerce Park Dr, Cranberry Township, Pennsylvania 16066, US
  • 2550 Eisenhower Ave, Suite A200, Audubon, Pennsylvania 19403, US
  • 2550 Eisenhower Ave, Suite A200, Audubon, Pennsylvania 19403, US
  • 6949 Appling Farms Pkwy, Suite 101, Memphis, Tennessee 38133, US
  • 331 Premier Ct, Suite 100, Franklin, Tennessee 37067, US
  • 331 Premier Ct, Suite 100, Franklin, Tennessee 37067, US
  • 4333 W Sam Houston Pkwy N, Suite 150, Houston, Texas 77043, US
  • 11525 Stonehollow Dr, Building B, Suite 250, Austin, Texas 78758, US
  • 2701 E State Highway 121, Suite 800, Lewisville, Texas 75056, US
  • 4120 S 500 W, Suite A, Salt Lake City, Utah 84123, US
  • 12820 W Creek Pkwy, Richmond, Virginia 23238, US
  • 2696 Reliance Dr, Suite 300, Virginia Beach, Virginia 23452, US
  • 20099 Ashbrook Pl. Ashburn, VA 20147, Ashburn, VIrginia 20147, US
  • 20099 Ashbrook Pl, Ashburn, Virginia 20147, US
  • 21312 30th Dr SE, Suite 102, Bothell, Washington 98021, US
  • 11734 W Park Pl, Milwaukee, Wisconsin 53224, US
  • Armstrong Mall, Unit 12, Farnborough, England GU14 0, GB
  • FNC Compound, DIP 2, Bldg 8, Unit 1 - Makani No. 18839 62382, Dubai Investment Park, 21000, AE
  • 10 Ubi Crescent #02-25, Singapore, 408564, SG
  • Av. José Vasconcelos 131, Sin Nombre de Col 7, San Pedro Garza García, N.L., 66220, MX
  • Unit 30 Tallaght Business Centre Whitestown Road, Tallaght Dublin, D24 EAA9, IE
  • Cabin No. 7089 and 7094 Spaces 7th Floor Fairway Business Park Survey No. 10/1, 11/2 and 12/2B Challaghatta Village Domlur, Bengaluru, Bengaluru, 560001, IN
  • 07-107and 105 Building No. 4, North Wing, Nesco IT Park, Western Express Highway, Goregaon East, Mumbai, Mumbai Suburban, Maharashtra, Mumbai, 400063, IN
  • 4th Floor Rectangle 1 Commercial Complex D4 Saket, New Delhi, 110017, IN
  • Sportallee 54a, Hamburg, HH 22335, DE
  • Im Gefierth 11, Dreieich, Hesse 63303, DE
  • 26/F Unit 22-28 Southmark Tower A 11 Yip Hing St, Wong Chuk Hang Hong Kong, 999077, CN
  • Bay 3 – 5030 13 Street SE, Calgary, Alberta T2G 5M9, CA
  • 10548 106 St NW, Edmonton, Alberta T5H 2X6, CA
  • 8555 Commerce Crt, Burnaby, British Columbia V5A 4N4, CA
  • 50 Eileen Stubbs Ave, Dartmouth, Nova Scotia B3B 0M7, CA
  • 80 Gough Rd, Markham, Ontario L3R 6E8, CA
  • 883 Boyd Ave, Ottawa, Ontario K2A 2E2, CA
  • 601 Rue McCaffrey, Montreal, Quebec H4T 1N3, CA
  • 1050 Boulevard Wilfrid-Hamel, Québec, Quebec G1M 2S3, CA
  • 219 Wheeler St, #2, Saskatoon, Saskatchewan S7P 0A4, CA
  • 1345 Waverley St, Winnipeg, Manitoba R3T 5Y6, CA
Other recorded names
  • AVI-SPL
Specialties
  • AV Systems Integration
  • Video Communications
  • Video Conferencing
  • Telepresence
  • Design/Build
  • Control Rooms
  • Security
  • Digital Signage
  • Collaboration Solutions
  • Video
  • Unified Communications
  • Onsite Support
  • AV/IT
  • Cloud-based services
  • Managed Services
  • Audio
  • Digital solutions
  • Workplace technology
  • experience technolgy
  • audio visual
  • voice calling
  • and contact centers
Profile identifies a recruitment agency
No

At AVI-SPL, we go beyond technology; we empower the human experience at work. As the world's largest AV/UC integrator and digital solutions leader, we collaborate with organizations globally, including 80% of Fortune 100 companies, to redefine collaboration, elevate experiences, and unlock business value. With a team of over 4,300 experts worldwide, we create user-friendly, scalable, and people-centric solutions…

FieldValue
IndustryIT Services and IT Consulting
Company size1,001-5,000 employees
HeadquartersTampa, FL
Organization typePrivately Held
Year founded1979
SpecialtiesAV Systems IntegrationVideo CommunicationsVideo ConferencingTelepresenceDesign/BuildControl RoomsSecurityDigital SignageCollaboration SolutionsVideo
Open jobs on Jobsy31
LinkedInView page
Job description

Job Summary

• This position is for onsite assistance only and is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on integration and installation assistance in conference rooms.

Essential Duties and Responsibilities
• Operate and test daily functionality of all AV and integrated conference rooms
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
• Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
• Troubleshoot AV/V problems last minute as required as well as non-critical situations
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
• Interact with client Customer Help Desk ticketing system to respond to end user requests
• Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
• Setup and breakdown of all onsite meetings
• Daily system testing to ensure equipment and room functionality
• Responsible for escalating all “next level” break fix issues to their manager for resolution
• Perform remote testing for local and regional offices
• Ensure all AVS spaces are presentable for use

Other duties assigned as needed

Skills and Abilities

• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Ability to test equipment and perform basic troubleshooting
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Ability to balance multiple tasks with changing priorities
• Strong organizational skills and excellent attention to detail
• Excellent communication and interpersonal skills, both verbal and written
• Demonstrated customer service focus and client communication skills
• Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards

Education and/or Experience
• Minimum high school diploma or equivalent
• Demonstrated working knowledge of AV practices and procedures
• Videoconferencing experience including operation, call set-up and equipment
• Demonstrated AV Control experience including Crestron, Extron, and/or AMX
• Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus

Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.

Because many of our clients are requesting that all employees working on their site be fully vaccinated for COVID-19 and the current concerns of having our team in the office in a safe manner, we will require proof of vaccination prior to any employee coming onboard.


Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Direct Reports

• This position does not have any direct reports

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