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Technicien (ne) de service

@ GolfIn - Saint-Georges

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Saint-Georges, Quebec

$52k–$60k/yrFull-time
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Overview

GolfIn - Saint-Georges is hiring a full-time service technician to support clients using its golf simulator software and devices. The work involves diagnosing technical problems by phone, email or virtual sessions, guiding users to fixes, and helping configure and commission equipment at client installations.

Pay:

$52,000–$60,000 a year

Responsibilities:

  • Diagnostiquer les problèmes techniques des clients
  • Fournir des instructions détaillées pour résoudre les incidents
  • Proposer des solutions de contournement au besoin
  • Configurer et préparer le matériel et les logiciels
  • Assister les installateurs et clients lors de la mise en service

Requirements summary:

  • Capacité de diagnostic technique
  • Aptitude à communiquer par téléphone, courriel ou en virtuel
  • Travail en équipe avec d'autres spécialistes
  • Connaissance de la configuration de matériel et de logiciels
Source and dates

Job-board feed · jobillico

Employer posting date
2026-11-11
First seen by our source
2026-11-12
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesFrench

Summary and details written by AI from the posting; the employer’s posting is the authority.

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GolfIn - Saint-Georges

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Job description

Fondée en 2005, GolfIn est un fabricant de simulateurs de golf qui se développe dans plusieurs marchés mondiaux. En constante expansion, notre entreprise stimulante cherche à agrandir son équipe dynamique.

Le ou la Techncien (ne) de service a pour mission d’accompagner les clients dans l’utilisation de logiciels ou d’appareils, en leur offrant une assistance technique efficace et personnalisée. Vos responsabilités incluront le diagnostic des problèmes techniques, la résolution des incidents et la transmission d’instructions claires, que ce soit par courriel, par téléphone ou en mode virtuel.

Rôle :
  • Assistance client : Communiquer avec les clients pour identifier et diagnostiquer les problèmes techniques rencontrés.
  • Résolution de problèmes : Fournir des instructions détaillées et accessibles pour guider les utilisateurs vers des solutions concrètes.
  • Solutions alternatives : Proposer des solutions temporaires ou de contournement lorsque nécessaire.
  • Collaboration technique : Travailler en équipe avec d’autres spécialistes pour résoudre des problèmes complexes.
  • Configuration et déploiement : Préparer et configurer du matériel et des logiciels pour des installations planifiées chez les clients.
  • Mise en service : Assister nos instalateurs ou nos clients dans la mise en marche de nos équipements.

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