Posted 21 months ago
Technology Lead Business Analyst
@ Citi Canada Technology Services ULC
Mississauga, Ontario
Overview
Citi Canada Technology Services ULC is hiring a Technology Lead Business Analyst, a senior full-time role that liaises between business users and technologists. The work covers credit initiation and onboarding, product roadmap and governance, and supervising staff. The posting asks for 6-10 years of business or systems analysis experience and a bachelor's degree.
Responsibilities:
- Develop technical solutions for complex, high-volume applications
- Manage multiple work streams across geographies for credit initiation and onboarding
- Contribute to product roadmap, development and governance strategies
- Supervise day-to-day staff management and mentoring
- Assess risk and drive compliance with laws, rules and policy
Requirements summary:
- 6-10 years of business or systems analysis experience
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- Ability to manage complex, high-impact issues
- Bachelor's degree or equivalent experience; master's preferred
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2025-02-18
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 6+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Citi Canada Technology Services ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 167 |
The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
- Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
- Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
- Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
- Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
- Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience in business analysis or systems analysis
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Business Analysis / Client Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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