Posted 29 days ago
Training & Development Coordinator
@ The North West Company
Winnipeg, Manitoba
Overview
The North West Company is hiring a Training & Development Coordinator to run day-to-day administration of its Winnipeg Training Centre, including learner schedules, travel, vendors and records. The role is full-time on site at 657 Century St, with occasional evenings and weekends. A competitive salary and benefits package is offered, though no amount is stated.
Responsibilities:
- Coordinate training centre schedules, logistics and learner attendance
- Serve as primary contact for learners and support their training
- Coordinate travel, accommodations, catering and vendor services
- Maintain learner records, documentation and reports
- Prepare the training centre, classrooms and supplies
Requirements summary:
- Minimum two years in administrative, coordination or customer service
- Post-secondary education in HR, business or adult education is an asset
- Proficiency with Microsoft Office including Outlook, Word, Excel and Teams
- Valid driver's license and access to a vehicle
- Ability to lift up to 50 lbs occasionally
Tools & skills
Source and dates
Source type not verified · cats
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Human resources |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · lift 50 lb · computer high |
| Driver’s licence | required, own vehicle |
| Encouraged to apply | 2SLGBTQ+, Racialized people, People with disabilities |
| Education | College diploma (preferred) |
| Fields of study | Human Resources, Business Administration, Office Administration, Adult Education, Training & Development |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The North West Company
| Field | Value |
|---|---|
| Headquarters | Winnipeg |
| Open jobs on Jobsy | 257 |
Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.
The North West Company is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.
Your Role:
- Coordinate Training Centre schedules, classroom utilization, learner attendance, training resources, and program logistics to support efficient training delivery.
- Serve as the primary point of contact for learners throughout their training experience, responding to questions, providing support, and proactively addressing concerns.
- Work closely with trainers, recruitment, operations, and other internal stakeholders to coordinate training schedules, learner progress, attendance, onboarding, orientation, and graduation activities.
- Coordinate learner travel, accommodations, transportation, catering, and other logistics, including the shipment of personal belongings to assigned training locations.
- Maintain accurate learner records, training documentation, confidential information, and reporting in accordance with organizational requirements.
- Support the day-to-day operation and presentation of the Training Centre by ensuring classrooms, equipment, supplies, and common areas are prepared for training activities.
- Purchase and monitor training supplies, materials, food, and other resources required for Training Centre operations.
- Coordinate facility access, room bookings, maintenance, repairs, and other facility-related services as required.
- Build and maintain positive relationships with learners, trainers, operational leaders, recruiters, vendors, service providers, and external partners.
- Coordinate external vendors and service providers, including hotels, transportation providers, caterers, maintenance providers, and third-party training organizations.
- Obtain quotes, negotiate rates where appropriate, monitor service delivery, and resolve issues related to contracted services.
- Monitor learner progress and provide timely updates to internal stakeholders regarding attendance, performance, graduation status, and other program requirements.
- Respond appropriately to urgent or emergency situations involving learners and escalate concerns when necessary.
- Prepare reports and maintain documentation related to training participation, attendance, learner feedback, operational metrics, compliance, and audits.
- Gather learner feedback and identify trends, recurring issues, and opportunities to improve Training Centre processes and the overall learner experience.
- Assist with special events, graduation activities, tours, stakeholder visits, and other Training Centre initiatives.
- Perform general administrative duties including correspondence, document preparation, data entry, filing, records management, and reporting.
- Participate in departmental projects and recommend improvements to policies, procedures, and learner support processes.
Desired Skills & Experience:
- Minimum two years of experience in an administrative, coordination, customer service, or training support role.
- Post-secondary education in Human Resources, Business Administration, Office Administration, Adult Education, Training & Development, or a related field is considered an asset. A combination of education and relevant experience may be considered.
- Strong organizational, time management, and prioritization skills, with the ability to manage multiple deadlines and priorities in a fast-paced environment.
- Excellent written, verbal, and interpersonal communication skills, with strong problem-solving, customer service, and teamwork abilities.
- Strong attention to detail and accuracy, with the ability to handle confidential information appropriately.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
- Experience supporting training, onboarding, learning and development, or workforce programs is considered an asset.
- Experience in retail, customer service, hospitality, food service, or operations is considered an asset.
- Experience coordinating travel, accommodations, or events is considered an asset.
- Flexibility to work occasional evenings and weekends based on business needs.
- Ability to lift up to 50 lbs occasionally.
- Valid driver's license, access to a vehicle, and ability to travel to multiple locations within the city.
Location: 657 Century St, Winnipeg, MB R3H 0L9
Reports To: Senior Manager, People Development
We create a collaborative and constructive culture by:
Being Enterprising • Committing to our Customer • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust
The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.
A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.
This is an active job opening for a position that is currently available and we are actively seeking to fill
For Internal Employees Only:
Internal employees are required to apply within 5 working days of the position being posted. Applications received after this period may still be considered. This opportunity adheres to the corporate job posting guidelines.
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