Transportation Facilitator (Student Transportation) - Permanent

Elk Island Public Schools (EIPS) is one of Alberta’s largest school divisions, serving approximately 17,700 students across 42 schools—in Sherwood Park, Fort Saskatchewan, Vegreville, Strathcona County, Lamont County and the western portion of the County of Minburn. The Division employs 1,615 people—approximately 990 teachers and 625 non-teaching staff—guided by a vision of world-class learning and lifelong impact. Every day, staff work collaboratively to provide high-quality, student-centred education, ensuring learners are empowered to embrace their future with confidence, achieve their goals, and make meaningful contributions to their communities and beyond.

Elk Island Public Schools is recruiting a full-time Transportation Facilitator with our Student Transportation department.

Our Student Transportation deparment transports 11,000 students, operates 183 buses, and over 500 bus routes on a daily basis. Students are transported directly or through transfer sites throughout the school division. Elk Island Public Schools Central Services building is located in Sherwood Park, at 683 Wye Road. Providing services for the Division, Central Services is comprised of eight departments, in addition to the Board of Trustees. The departments include Education Executive, Communication Services, Facility Services, Student Transportation, Human Resources, Financial Services, Supports for Students and Information Technologies. Central Services is staffed by 200 employees.

• Commencing November 25, 2026
• 40 hours per week (8 hours/day - Monday to Friday)
• 12 month position
• Open to Internal and External Applicants
• Click on “Sign in With Employee Email” to be considered an Internal Applicant
• EIPS offers a comprehensive benefits package

JOB SUMMARY

The Transportation Facilitator is responsible for coordinating the safe, efficient transportation of students in Elk Island Public Schools (EIPS) and helping to ensure associated administrative procedures are followed. This involves assisting with logistics, implementing bus routes and dispatch, and managing equipment. The role liaises with and provides support to stakeholders including bus operators and contractors, parents and students, and school staff. The position works to ensure safe and reliable transportation experience for students, and a collaborative, respectful, and efficient work environment that contributes to the department’s overall success.

KEY DUTIES & RESPONSIBILITIES

Route Planning and Optimization Support

• Analyze and determine bus stops based on administrative procedures, student needs, and safety.
• Attend and assist at transfer sites to ensure safe and efficient student transfers.
• Monitor and verify route paths and student scanning using GPS software for accurate attendance records.
• Assist with route optimization under the guidance of Senior Planners, utilizing data analysis and collaboration.
• Assist in compiling data and preparing reports on routing, route optimization, service level performance, and other topics as requested.

Operations and Dispatch

• Operate the automated callout system (School Messenger) for up-to-date communication and notifications and provide messaging direction for SynreVoice call outs.
• Provide clear guidance and instructions to school bus operators via two-way radio systems.
• Assist with transportation responses in emergent situations, including accidents, breakdowns, delays, and weather-related disruptions, following established protocols to ensure prompt resolution and minimize disruptions.
• Respond to inquiries and update parents and schools about transportation delays through automated phone calls, emails, and app notifications.
• Coordinate specialized transport and equipment requirements to meet individual student needs and limitations, and ensure related information is provided to bus operations/contractors.
• Ensure accurate completion of driver paperwork to minimize errors and liabilities.
• Participate in regular professional development, including the use of emerging technologies.

Equipment Management

• Ensure proper functioning of fleet equipment such as GPS, student scanners, video systems, Child Checkmate, and radios to support smooth transportation operations.
• Troubleshoot system malfunctions and liaise with Tech Services and Traversa support for timely resolutions.
• Arrange for necessary repairs, replacements, and new installations of equipment to maintain optimal functionality.
• Conduct regular equipment checks to ensure that all equipment is in proper working condition.

Stakeholder and Safety Program Support

• Receive and help resolve operational issues and complaints.
• Support administrators, bus operators and contractors regarding safety on buses and reporting student behaviour issues.
• Provide transportation for students who need to be removed from the bus due to disciplinary issues and/or safety concerns.
• Assist in tracking complaints and satisfaction metrics through Jira and report on results.
• Provide support in complex investigations including gathering relevant information and coordinating communications with stakeholders.
• Act as a liaison between the municipal counties and contractors which involves facilitating coordination and communications for construction projects and road closures.
• Distribute bus schedules and coordinate yearly bus pass packages for large-scale mailouts.
• Assist with department operations as needed to help ensure safe, efficient operations and timely transportation services.

QUALIFICATIONS

Education:

Minimum Required: High School Diploma or equivalent

Preferred: Degree or 2 year diploma in a related field.

Experience:

Minimum Required: 0-3 years of related transportation experience.

Preferred: 3-5 years of related student transportation experience including planning, logistics, or related technology.

Knowledge, Skills and Abilities

Minimum Required:

• Knowledge of transportation planning or logistics, software, and routing systems.
• Familiarity with Alberta Transportation regulations and the Alberta Traffic Safety Act, specifically the legislative and regulatory requirements for transporting students, school bus operations, and routing.
• Familiarity with equipment and technology functionality (e.g. GPS, video surveillance, student scanning, safety harnesses, two-way radio).
• Ability to analyze data and make informed decisions.
• Strong organizational, prioritization, and time management skills.
• Ability to successfully take direction and work in a multi-disciplinary team environment as well as independently with minimal supervision.
• Ability to adapt to frequent interruptions and changing requirements.
• Excellent collaboration, and interpersonal skills to resolve complaints and maintain effective stakeholder relationships.
• Problem solving, decision making, and attention to detail skills.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, web-based applications, and emerging technology.

Preferred:

• Emergency First Aid Certification
• Valid Alberta Class 2 Driver License with S endorsement

For more information, please contact Gurveer Chohan, Director, Student Transportation, at 780-417-8154 or email .

Only online applications will be accepted.

Elk Island Public Schools appreciates and considers all applications; however, we only contact candidates who are selected for interviews.

“If you require assistance with the application system, please call Apply to Education at 1-877-900-5627 or email .”