Posted 76 months ago
Travel Center General Manager
@ Pilot Flying J
Red Deer, Alberta
Overview
Pilot Flying J is hiring a Retail General Manager to run high-volume travel centers and restaurants, owning sales, profit and guest satisfaction. The role leads and develops teams, manages vendors and inventory, and performs P&L analysis. It requires 2-3 years of retail, restaurant or service management with financial responsibility, and a flexible schedule covering nights, weekends and holidays.
Responsibilities:
- Generate and execute travel center and restaurant business plans
- Drive sales and meet profit and guest satisfaction targets
- Build, coach and develop teams through hiring and training
- Track inventory and perform P&L analysis
- Maintain effective vendor relationships
Requirements summary:
- 2-3 years of retail, restaurant or service management experience
- Prior P&L accountability in high volume retail
- Strong team leadership and integrity
- Ability to create a guest-focused culture
- Flexible schedule including nights, weekends and holidays
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2020-08-24
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Retail |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Flexible hours, Generous parental leave, Retirement plan, Tuition support, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pilot Flying J
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001. Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010. Culture Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
- LinkedIn followers
- 68,278
- People associated on LinkedIn
- 13,522
- Reported office locations
- 5508 Lonas Rd., Knoxville, Tennessee 37909, US
- Business categories
- Internet
- Oil and Gas
- Telecommunications
- Travel
- Convenience & Corner Stores
- Retail and wholesale
- Other recorded names
- Pilot Company
- Pilot Flying J
- Specialties
- retail
- convenience store
- travel center
- fuel
- restaurant
- and truck stop
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,483,908
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Knoxville, Tennessee |
| Organization type | Privately Held |
| Year founded | 1958 |
| Specialties | retailconvenience storetravel centerfuelrestaurantand truck stop |
| Open jobs on Jobsy | 52 |
| View page |
Company Description
Pilot Company is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as guest satisfaction.
The Retail General Manager will also be:
- Ensuring that guest expectations are met
- Conducting meetings with subordinate team members
- Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
- Driving sales
- Managing team members
- Tracking inventory
- Providing excellent guest service
- Performing P&L analysis
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
- Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
- Previous management proficiency in high volume retail with P&L accountability
- Ability to create and maintain a guest focused culture
Additional Information
- Weekly Pay
- 401(k)
- Medical, Dental, and Vision
- Wellness Programs
- Adoption Assistance
- Flexible Spending Account
- Tuition Reimbursement
- Parental Leave
- Extensive Training Program
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