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First seen by our source: 5 hours ago

Travel Consultant

@ NorthStar Travel & Associates

Kitchener, Ontario

Full-time
Apply now
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Overview

NorthStar Travel & Associates is hiring a full-time, on-site Travel Consultant in Kitchener, ON. The role advises clients on leisure and business travel, designs customized itineraries, and manages bookings and disruptions. Previous travel industry experience is highly beneficial.

Responsibilities:

  • Advise clients on destinations and travel products
  • Design customized leisure and business itineraries
  • Book flights, accommodations, tours, cruises and insurance
  • Monitor changes and disruptions and resolve issues
  • Support travel administration and documentation

Requirements summary:

  • Travel consulting and travel management skills
  • Experience with GDS or online travel booking platforms
  • Excellent customer service and communication
  • Strong organization and attention to detail
  • Previous travel industry experience highly beneficial

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
EducationCollege diploma (preferred)
Fields of studyTravel and Tourism

Summary and details written by AI from the posting; the employer’s posting is the authority.

NorthStar Travel & Associates

FieldValue
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Job description

Company Description NorthStar Travel & Associates has been serving travelers since 1985, delivering personalized service and tailored travel solutions. The company is supported by over 150 experienced Travel Professionals who collectively bring more than 1,000 years of travel expertise. NorthStar Travel focuses on creating high-quality travel experiences, from everyday trips to complex itineraries. Team members work in a collaborative environment where knowledge-sharing and customer satisfaction are key priorities.

Role Description This is a full-time, on-site Travel Consultant role based in Kitchener, ON. The Travel Consultant will work directly with clients to understand their travel needs, provide destination and product advice, and design customized itineraries for leisure and business travel. Responsibilities include arranging flights, accommodations, tours, cruises, travel insurance, and other services, while ensuring accurate reservations and documentation. The role involves managing bookings, monitoring changes or disruptions, and resolving issues promptly to maintain a high level of customer satisfaction. The Travel Consultant will also support administrative tasks related to travel management, utilize booking systems and supplier platforms, and contribute to meeting team sales and service targets.

Qualifications

  • Candidates should possess strong skills in Travel Consulting and Travel Management to advise clients and oversee end-to-end trip planning.
  • Candidates should possess practical experience with Travel Arrangements and Reservations, including booking transportation, accommodation, and related services in GDS or online platforms.
  • Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and resolve issues in a professional manner.
  • Candidates should possess solid organizational and time management abilities, with attention to detail and accuracy in documentation and itineraries.
  • Previous experience as a Travel Consultant or in a similar travel industry role is highly beneficial.
  • Knowledge of major destinations, travel products, and current travel regulations and documentation requirements is an asset.
  • Proficiency with travel booking software, office productivity tools, and basic sales techniques is preferred.
  • Relevant education or certification in Travel and Tourism or a related field is an advantage.

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