CAA Niagara employs over 300 employees who support providing service to more than 163,000 Members across the Niagara Region. We offer our members access to an ever-expanding range of useful and reliable services that give peace of mind - from your own backyard to just about anywhere your wanderlust takes you. We operate under the guidance of a Board of Directors, who ensure continued financial viability and the fulfillment of CAA Niagara's strategic direction on behalf of…
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Full company description
CAA Niagara employs over 300 employees who support providing service to more than 163,000 Members across the Niagara Region. We offer our members access to an ever-expanding range of useful and reliable services that give peace of mind - from your own backyard to just about anywhere your wanderlust takes you.
We operate under the guidance of a Board of Directors, who ensure continued financial viability and the fulfillment of CAA Niagara's strategic direction on behalf of its Membership.
LinkedIn followers
1,898
People associated on LinkedIn
126
Reported office locations
3271 Schmon Pkwy, Thorold, ON L2V 4Y6, CA
76 Lake Street, St. Catharines, ON L2R 5X9, CA
155 Main Street East, Grimsby, ON L3M 1P2, CA
800 Niagara Street, Welland, ON L3C 5Z4, CA
6788 Regional Road 57, Niagara Falls, ON L2J 1B4, CA
Business categories
Hospitality
Non Profit
Travel
Other recorded names
CAA Niagara Talent Management Team
CAA Niagara
Specialties
Membership
Roadside Services
Travel Consultation
Home & Auto Insurance
Travel Medical Insurance
Member Rewards/Discounts
and Community Support
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
Travel Arrangements
Size
201-500 employees
Headquarters
Thorold, ON
Organization type
Nonprofit
Year founded
1911
Specialties
MembershipRoadside ServicesTravel ConsultationHome & Auto InsuranceTravel Medical InsuranceMember Rewards/Discountsand Community Support
CAA Niagara has 15 open jobs in Canada as of November 6, 2026. Top locations: Thorold, Niagara Falls and St. Catharines. Median advertised hourly rate: $19.74.
2+ YOECandidates need at least 2 years of event management or related experience, strong organization and communication skills, and Microsoft Office proficiency. A valid G-class driver's licence with a clean abstract and the ability to stay on CAA Niagara's vehicle insurance are must-haves.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Tablet, Social media platforms
Candidates need customer service or sales experience, strong communication and multitasking skills, and comfort with Microsoft applications and digital tools. A secondary school diploma is preferred, and flexible availability including evenings and weekends is required.
Candidates need excellent communication and customer service skills, patience, and professionalism, along with a clean driving record. A passion for teaching and a strong commitment to safety are also expected.
Communication skills, Customer service, Teaching, Coaching, Recruitment
3+ YOECandidates need 3-4 years of accounts receivable or payable experience, basic accounting knowledge, and strong Microsoft Word, Excel, Outlook and PowerPoint skills. A diploma or post-secondary education in accounting or business is preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
2+ YOECandidates need 2 to 3 years of progressive operations or logistics experience, ideally supervising staff in a 24/7 setting, plus post-secondary education in business, operations or transportation, or equivalent experience. A valid Class F licence is required or must be obtained.
Scheduling software, Microsoft Office, Reporting tools
2+ YOECandidates need at least 2 years of customer service experience, a high school diploma, strong computer skills, and working knowledge of MS Office. Clear communication, attention to detail, and the ability to work under pressure are also required.
Candidates need a valid Class G driver's licence, a valid passport and at least 9 years of clean driver's abstract. A high school diploma is required, and dispatch, scheduling or customer service experience is preferred.
2+ YOECandidates need 2 to 3 years of customer service and sales experience and at least one year as a travel agent or consultant. TICO certification is required, or must be obtained within three months of hire. Post-secondary travel education and CTC certification are assets.
2+ YOECandidates need 2+ years of customer service experience, strong attention to detail and proficiency in MS Office and booking systems. TICO certification is mandatory or must be obtained within three months of hire.
5+ YOECandidates need 5+ years of direct customer service experience, experience training adult learners, and strong Microsoft Word, Excel, Outlook and PowerPoint skills. Strong conflict resolution, communication and attention to detail are also required.
Medallia, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
2+ YOECandidates need two to three years of experience in information security or network security, a post-secondary education in a related field, and strong knowledge of firewalls, intrusion detection and compliance frameworks. CompTIA Security+, CySA+ or CISSP is preferred.
2+ YOECAA Niagara needs candidates with 2+ years of customer service and 3 to 4 years in travel and tourism, plus strong organization, communication and Microsoft Office skills. A valid passport is required.
5+ YOECandidates need post-secondary education in communications, public relations, journalism, marketing or a related field, plus at least 5 years of progressive communications or public relations experience. Experience managing staff or agencies is preferred.
Candidates need customer service experience and strong verbal, listening and typing skills. Contact centre or dispatch experience and familiarity with the Niagara Region are assets.
headset, computer systems, internal scripts and software platforms
Candidates need a passion for customer service, comfort with Microsoft applications and digital tools, and strong communication and multitasking skills. Experience in customer service, sales or a fast-paced setting is an asset, and a secondary school diploma is preferred.