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Posted 8 days ago

TSG Specialist

@ UPS

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Surrey, BC · Richmond, BC

$22.82/hrFull-time
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SIGNALS

Overview

UPS is hiring a full-time TSG Specialist in Surrey, BC, to provide technology support for corporate standard products. The work covers installations, integrations, service requests, customer interaction and disaster recovery procedures, with travel to other sites. The posting states $22.82/h, Monday to Friday 5:00 PM to 1:30 AM Eastern, with flexibility required.

Pay:

$22.82 an hour

Responsibilities:

  • Performs integrations and installations for external customers
  • Fulfills service requests and addresses customer requests
  • Conducts TSG technical disaster recovery procedures
  • Assists with facility technology management

Requirements summary:

  • Valid driver's licence and car in good condition
  • Hardware technical experience
  • Ability to work independently
  • Strong customer communication skills
  • Bachelor's degree, A+ and MCSA certifications, CCENT certification

Tools & skills

Customer serviceImplement ICT recovery systemValid driver's licenceWork independentlyCommunication skillsA+
Source and dates

Employer career site / ATS feed · phenom

Employer posting date
2026-10-30
First seen by our source
2026-10-27
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentIT
Hours per week40 (estimated)
Scheduleevening, overnight
Travelground: moderate
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsA+, Microsoft Certified Solutions Associate, CCENT
Driver’s licencerequired, own vehicle
EducationBachelor’s degree (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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FieldValue
HeadquartersSan Diego
Open jobs on Jobsy412
Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. The employee collaborates with staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects.

  • Job Type: Full-Time Permanent
  • Work Location: 19088 38TH AVENUE SURREY, BC V3S 0P6Canada
  • Pay Rate: $22.82/h
  • Shift/Hours: Monday- Friday 5:00 PM- 1:30 AM EST (flexibility required based on business need.)


RESPONSIBILITIES

• External customer support: Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests

REQUIREMENTS

  • Valid driver’s license.
  • Working car in good condition.
  • Willingness and able to travel to other sites on work area
  • Technical experience, specifically familiarity with hardware.
  • Ability to work independently with minimal supervision.
  • Strong communication skills for customer interaction.
  • Preferred:
  • Willingness and able to travel to the U.S.


QUALIFICATIONS

• Bachelor’s Degree
• A+, Microsoft Certified Solutions Associate
• CCENT Cisco Network Certification

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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