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Veterinary Assistant/Receptionist

@ NVA Canada

Brockville, Ontario

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SIGNALS

Overview

NVA Canada is hiring a Veterinary Assistant / Receptionist for Island City Animal Hospital in Brockville, Ontario, a small animal practice caring for cats and dogs. The role combines client reception, scheduling and payments with supporting veterinarians and technicians in patient care and daily hospital operations. The posting states the job is full-time or part-time, with flexible scheduling and a range of paid benefits.

Responsibilities:

  • Welcome clients and patients
  • Answer phones and schedule appointments
  • Maintain medical records and process payments
  • Assist veterinarians and technicians with patient care
  • Prepare exam rooms and keep the hospital clean

Requirements summary:

  • Passion for animal health and client care
  • Strong communication and interpersonal skills
  • Organized, detail-oriented and dependable
  • Experience as a veterinary assistant or strong customer service skills
  • Eagerness to learn and contribute

Tools & skills

Benefits mentioned

Health insuranceRetirement planPaid time offWellness
Source and dates

Source type not verified · talentbrew

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Employee discount, Wellness, Uniform provided, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

NVA Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.

LinkedIn followers
10,330
People associated on LinkedIn
181
Reported office locations
  • 1115 North Service Rd W, Unit 2, Oakville, Ontario L6M 2V9, CA
Other recorded names
  • NVA Canada
Profile identifies a recruitment agency
No

We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.

FieldValue
IndustryVeterinary Services
Company size5,001-10,000 employees
HeadquartersOakville, Ontario
Organization typePrivately Held
Open jobs on Jobsy229
LinkedInView page
Job description

Veterinary Assistant / Receptionist

Island City Animal Hospital | Brockville, OntarioFull-Time or Part-Time Opportunity

Join Our Team

Located in the beautiful Thousand Islands region, Island City Animal Hospital is seeking a compassionate, enthusiastic, and client-focused Veterinary Assistant / Receptionist to join our growing team.

We are a busy small animal practice caring for cats and dogs, with a strong focus on exceptional patient care, outstanding client service, and a positive team culture. Whether you're an experienced Veterinary Assistant or someone with strong customer service skills and a passion for animals, we'd love to meet you.

About Us

Island City Animal Hospital is a progressive 2-3 doctor companion animal hospital in Brockville, Ontario. We pride ourselves on creating meaningful relationships with our clients while helping their pets live long, healthy lives.

Our team works collaboratively, supports one another, and believes that learning never stops. We strive to create an environment where everyone feels valued, respected, and empowered to grow.

About You

You are:

  • Passionate about animal health and client care
  • Friendly, professional, and compassionate
  • Comfortable multitasking in a fast-paced environment
  • An excellent communicator with strong interpersonal skills
  • Organized, detail-oriented, and dependable
  • A team player who enjoys supporting colleagues and patients alike
  • Eager to learn and contribute to a positive workplace culture

Key Responsibilities

  • Welcoming clients and patients with warmth and professionalism
  • Answering phones, scheduling appointments, and managing client communications
  • Maintaining accurate medical records and processing payments
  • Assisting veterinarians and veterinary technicians with patient care and treatments
  • Preparing exam rooms and ensuring hospital cleanliness and organization
  • Supporting the medical team with daily hospital operations
  • Providing exceptional service and education to pet owners

What You Can Expect

  • A supportive, family-like team environment
  • Mentorship and opportunities for professional growth
  • Open communication and collaborative leadership
  • A workplace where questions are encouraged and learning is celebrated
  • Meaningful work making a difference in the lives of pets and their families
  • A healthy balance of professionalism, teamwork, and fun

Benefits

Eligible team members enjoy:

  • Competitive compensation
  • Continuing Education (CE) allowance
  • Uniform allowance
  • Employee pet discounts
  • Paid vacation, holidays, and sick time
  • Flexible scheduling
  • Extended health benefits, including a wellness benefit
  • RRSP matching program

Why Brockville?

Nestled along the St. Lawrence River in the heart of the Thousand Islands, Brockville offers an exceptional quality of life. Enjoy beautiful waterfront parks, boating, hiking, cycling, camping, and a vibrant local community, all while benefiting from affordable living and convenient access to Ottawa, Kingston, and Montreal.

Apply Today

If you're looking for a rewarding career where your contributions are valued and your growth is supported, we'd love to hear from you.

Join Island City Animal Hospital and help us make a difference in the lives of pets and the people who love them.

For more information about our hospital, please email Devyn Keane at [email protected] or visit https://www.islandcityanimalhospital.com.

Hiring Manager Keane, Devyn

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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