Posted 3 days ago
VIP Account Manager
@ Bally's
Toronto, Ontario
Overview
Bally's is hiring a VIP Account Manager to own a portfolio of high-value players, deliver personal service and grow their revenue across casino, sports betting and other verticals. The role is full-time with a stated salary range of $70,000 to $90,000 CAD. The posting also covers player win-back, VIP experiences and responsible gaming compliance.
Responsibilities:
- Manage a portfolio of high-value VIP players
- Grow player spending across casino and sports betting
- Recruit new VIPs and win back inactive players
- Create VIP experiences and campaigns with cross-functional teams
- Promote player well-being and flag risky play
Requirements summary:
- Strong relationship-building and sales skills
- Ability to deliver personal, white-glove service
- Ability to analyze player activity and act quickly
- Commitment to responsible gaming and compliance
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bally's
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Good humans. Great experiences. No exceptions.
Full company description
Bally’s (NYSE: BALY) is a fast-growing global entertainment brand with 19 casinos across 11 U.S. states and one casino in Newcastle, UK, along with a golf course in New York and horse racetracks in Colorado and forthcoming in Wyoming. Bally’s also owns Bally Bet, a first-in-class sports betting and igaming platform licensed in 14 jurisdictions in North America. Bally’s holds a majority interest in Bally’s Intralot S.A. (ATSE: BYLOT), a leading lottery solutions supplier and gaming operator active in 39 jurisdictions worldwide. Bally's casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas, has been awarded a license to build a full-scale casino and resort in The Bronx, New York, and an integrated destination resort in Chicago, Illinois. Bally’s is the first publicly traded gaming company to achieve Minority Business Enterprise (MBE) certification through the National Minority Supplier Development Council (NMSDC). Bally’s has over 12,000 employees across the world, recognized for their innovation, energy, and dedication to creating thrilling gaming experiences. 18 or 21+ based on jurisdiction. Gambling Problem? Call 1-800-GAMBLER (1-800-426-2537) (AZ/CO/IL/MD/MO/NV/NJ/PA), 1-888-850-8888 (DE), 1-800-9-WITH-IT or visit https://www.in.gov/igc/problemgamblinghelp (IN), 1-800-BETSOFF (IA), 1-877-770-STOP (7867) (LA), (800) 327-5050 or visit gamblinghelplinema.org (MA), 1-888-777-9696 (MS), 877-8-HOPENY or text HOPENY (467369) (NY), 1-800-589-9966 (OH), 1-866-531-2600 or visit ConnexOntario.ca (Ontario, Canada), 1-877-9GAMBLE (RI), 1-888-532-3500 or visit https://www.vcpg.net (VA), call/text the Tennessee REDLINE at 1-800-889-9789 (TN).
- LinkedIn followers
- 27,198
- People associated on LinkedIn
- 2,789
- Reported office locations
- 100 Westminster St, Providence, Rhode Island 02903, US
- Business categories
- Resorts
- Hospitality
- Gambling
- Casino
- Online Games
- Gambling & Betting
- Arts, entertainment and recreation
- Other recorded names
- Bally's Interactive
- Bally's Chicago
- Bally’s Corporation
- Specialties
- Casino Management
- High-End Gaming Properties
- Gaming Operations
- Casino Operations
- OSB
- and Igaming
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,449,933,323
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bally’s (NYSE: BALY) is a fast-growing global entertainment brand with 19 casinos across 11 U.S. states and one casino in Newcastle, UK, along with a golf course in New York and horse racetracks in Colorado and forthcoming in Wyoming. Bally’s also owns Bally Bet, a first-in-class sports betting and igaming platform licensed in 14 jurisdictions in North America. Bally’s holds a majority interest in Bally’s Intralot…
| Field | Value |
|---|---|
| Industry | Gambling Facilities and Casinos |
| Company size | 10,001+ employees |
| Headquarters | Providence, Rhode Island |
| Organization type | Public Company |
| Specialties | Casino ManagementHigh-End Gaming PropertiesGaming OperationsCasino OperationsOSBand Igaming |
| Open jobs on Jobsy | 4 |
| View page |
Responsibilities:
- Own a portfolio of high-value VIPs. Deliver white-glove service and build personal, 1:1 relationships that drive loyalty and incremental play.
- Grow share of wallet across verticals. Sell across casino, sports betting and beyond, and onboard new VIPs to the program.
- Bring in new VIPs. Spot high-value players and bring them to Bally's from the competition.
- Win back players who go quiet. Spot when a VIP's activity drops, reach out quickly, and bring them back with the right offer at the right time.
- Create unforgettable moments. Digital exclusives, suite nights and money-can't-buy experiences that turn players into superfans.
- Beat your targets. Grow your portfolio's revenue, deposits and active players by working smarter and harder than the competition.
- Partner across the business. Work with Marketing, Product, CRM and Operations to deliver VIP campaigns that feel personal and bold, and to fix anything that gets in the way of a great player experience.
- Put player well-being first. Recognize signs of risky play and work closely with Responsible Gaming to protect players and stay compliant.
- Help shape the program. Share what you're hearing on market trends, competitor offers, product ideas and tools that would make the team better.
We use Metaview, an AI-powered note-taking tool, during interviews to help capture key discussion points. The tool is used for note-taking purposes only and does not evaluate candidates or influence hiring decisions. Interview notes are used solely for recruitment purposes and are handled in accordance with applicable U.S. and Canadian privacy laws.
Salary Range : $70,000 to $90,000 CAD
#LI-OP1
Journal
Only you can see this. Kept on this device, and in your account when you sign in.