Posted 17 days ago
Visitor Services Representative Part Time, at Assiniboine Park Conservancy
@ Levy
Winnipeg, Manitoba
Overview
Levy is hiring a part-time Visitor Services Representative for Assiniboine Park Conservancy in Winnipeg's park outlets, including the Zoo, Pavilion and The Leaf. The role sells Park Hospitality offerings in person and by phone, runs point-of-sale transactions and helps visitors with inquiries. The position is seasonal, running until January 31, 2027.
Responsibilities:
- Sell Park Hospitality offerings and memberships in person and by phone
- Complete point of sale transactions and membership registration accurately
- Answer visitor inquiries, complaints and phone and email requests
- Rent and maintain strollers and electric scooters
- Monitor kiosks and assist self-guided groups and volunteers
Requirements summary:
- High school diploma, GED, or currently enrolled in high school
- Class 5 driver's licence considered an asset
- Strong attention to detail
- Ability to work in a team and deliver warm, friendly service
- Commitment to equity and diversity
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Outdoors, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer low |
| Driver’s licence | preferred |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Levy
| Field | Value |
|---|---|
| Open jobs on Jobsy | 83 |
Reporting to the Manager, Visitor & Retail Services, the Visitor Services Representative (VSR) will work within our various customer-service outlets in the park, including the Zoo, Pavilion, and the spectacular landmark of The Leaf. Visitor Services Representatives will ensure extraordinary member and visitor experiences by directly selling Park Hospitality’s offerings and services to our visitors in person and by telephone. Visitor Services Representatives will work diligently to provide warm, friendly, and attentive service.
This seasonal position runs until January 31, 2027
KEY ACCOUNTABILITIES
Member/Guest Experience · Knowledge of all Marketing promotions, initiatives and special events and providing assistance when required i.e. coupons or discounts. · Accurately complete all point of sale (POS) transactions, including membership sales, group bookings, and regular member/visitor admissions. · Strong attention to detail, specifically when completing membership registration · Work in a team environment while achieving personal goals. · Obtain and evaluate all relevant information to handle visitor inquiries, complaints and how to direct them as necessary. · Maintain a clean and safe work environment that complies with health and safety procedures, including the use of required safety equipment (if required), and identify unsafe practices or conditions. · Answer the phones and emails professionally and courteously. · Rent out and maintain strollers & electric scooters, and clean throughout the shift as required. · Monitor kiosks for functionality and ticket stock. · Scan visitors in a kind, efficient manner. · Distribute value-added information and materials. · Adhere to Park Hospitality’s G4S protocols. |
Additional Responsibilities · Assist with self-guided groups from taking payment through to arrival and departure · Assist with monthly renewal mailing notifications · Work closely with APC’s volunteer corps, offering consistent support and positive reinforcements/appreciation. · Other tasks as required. |
General Duties · Adhere to and comply with all Park Hospitality & Compass Group Canada policies, safety regulations and safe work practices that will ensure a safe work environment. · Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities. · Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors. · Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population. · Perform other related duties and responsibilities as required. |
Required EDUCATION, TRAINING, LICENSES AND CERTIFICATIONS
- High school diploma, GED, or currently enrolled in high school.
- Class 5 Driver's License considered an asset.
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