Posted 12 months ago
Volunteer - Customer Experience Ambassador
@ Goodwill Industries of Alberta
Calgary, Alberta
Overview
Goodwill Industries of Alberta is hiring a volunteer Customer Experience Ambassador to greet shoppers, support cashiers and keep the retail floor tidy. The work involves customer service, floor and dressing-room monitoring, and light lifting of donations. The posting states a criminal record check is required and that candidates must be at least 15.
Responsibilities:
- Greet customers and provide store information
- Monitor dressing rooms and items taken in
- Rehang miscategorized items and keep the floor clear
- Remove weekly pull-coloured stock and track pulls
- Assist cashiers with bagging and carry-outs
Requirements summary:
- 15 years of age or older
- Pass a criminal record check
- Conversational English
- Dependable and reliable
- Ability to work independently
- Regularly lift over 10 kg
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2025-11-20
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 22 lb · computer none |
| Languages | English |
| Background checks | criminal record |
| Encouraged to apply | People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Goodwill Industries of Alberta
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Inspiring people to make a difference in the lives of Albertans with disabilities through the power of work.
Full company description
Goodwill is a social enterprise providing individuals with disabilities the opportunity to enhance their lives through meaningful employment. Our vision is to be recognized for excellence in community leadership, partnership and the provision of employment opportunities for individuals with disabilities. We have 14 stores and 24 donation centres located in Edmonton, Calgary, and Grande Prairie. Donations of gently-used household items are sold in our retail stores to support employment programs. Every time you donate to Goodwill you are helping to make a difference in someone’s life.
- LinkedIn followers
- 2,750
- People associated on LinkedIn
- 263
- Reported office locations
- 180 - 3803 Calgary Trail NW, Edmonton, Alberta T6J 5M8, CA
- 4315 61 Ave S.E., Calgary, Alberta, CA
- 10940 – 100 Avenue, Grande Prairie, Alberta T8V 7G5, CA
- 4625 Varsity Dr NW, Calgary, Alberta T3A 0Z9, CA
- 730 Street Albert Trail, St Albert, Alberta T8N 7H5, CA
- 1440 52 St NE, Calgary, Alberta T2A 4T8, CA
- 105 - 10426 MacLeod Trail SE, Calgary, Alberta T2J 0P8, CA
- 5707 MacLeod Trail SW, Calgary, Alberta T2H 0J6, CA
- 600 Manning Crossing NW, Edmonton, Alberta T5A 5A1, CA
- 130 Athabascan Ave, Sherwood Park, Alberta T8A 4E3, CA
- 98 MacLeod Avenue, Spruce Grove, Alberta T7X 1R2, CA
- 11415 168 St NW, Edmonton, Alberta T5M 3S1, CA
- 710 - 12024 Sarcee Trail NW, Calgary, Alberta T3R 0J1, CA
- 10110 82 Ave NW, Edmonton, Alberta T6E 1Z5, CA
- 18715 Stony Plain Rd NW, Edmonton, Alberta T5S 2X6, CA
- Other recorded names
- Goodwill Industries of Alberta
- Specialties
- Donations of gently used household items
- Retail thrift stores
- Employment programs for the disabled
- Contract business services
- and Disability Awareness Training
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Goodwill is a social enterprise providing individuals with disabilities the opportunity to enhance their lives through meaningful employment. Our vision is to be recognized for excellence in community leadership, partnership and the provision of employment opportunities for individuals with disabilities. We have 14 stores and 24 donation centres located in Edmonton, Calgary, and Grande Prairie. Donations of…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Nonprofit |
| Year founded | 1950 |
| Specialties | Donations of gently used household itemsRetail thrift storesEmployment programs for the disabledContract business servicesand Disability Awareness Training |
| Open jobs on Jobsy | 28 |
| View page |
Great Work. Great People. Great Place. GREAT Purpose.
Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you!
About Goodwill:
Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. By showing that we care, working as a team, continuously improving, and being accountable, our organization is driven towards GREATness, all the while, inspiring Albertans to make a difference.
What you’ll be doing:
- Providing exceptional customer service at all times in a variety of situations to enhance the customer experience.
- Greeting members of the public throughout the store and providing information on the store.
- Educating customers about Goodwill’s mission.
- Providing access to locked dressing rooms and monitoring the number of items taken in the rooms.
- Rehanging miscategorized items on the retail floor.
- Ensuring floors are free of stock and that all rack and shelves are neat.
- Removing all stock tagged with the weekly pull colour and tracks pulls.
- Assisting cashiers with bagging and carry-outs for customers.
- Ensuring a clean, organized and safe work environment at all times, as per site image standards outlined.
What you bring to the table:
- Must be 15 years of age or older.
- Must pass a criminal record check.
- Exceptional customer service skills to interact with donors and members of the public.
- Must have conversational English skills.
- Dependability and reliability is required.
- Ability to work independently and unsupervised.
- Ability to work with volunteers and team members with a wide range of skills and abilities.
- As this position requires lifting, sorting and moving donations, candidates must be able to regularly lift in excess of 10 kilograms (22 pounds).
Please note that the selected candidate will be required to complete a Criminal Record Check.
We thank all applicants for their interest in being a part of our GREAT purpose!
Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.
If there are any questions or you require accommodations, please contact [email protected].
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