Posted 11 months ago
Volunteer Member Experience Guide
@ YMCA of Greater Halifax/Dartmouth
Halifax, Nova Scotia
Overview
The YMCA of Greater Halifax/Dartmouth is seeking volunteer Member Experience Guides for the John W. Lindsay YMCA. Guides welcome members and non-members in the lobby, share information on programs and facilities, and help with the My Y app. The posting asks for volunteers available weekdays after 3:30pm and/or Saturdays before 2:00pm, with a required criminal record check and vulnerable sector check.
Pay:
$0.01 an hour
Responsibilities:
- Greet members and non-members in the great hall
- Provide program and facility information
- Help members use the My Y app and website
- Give directions and facility tours
- Document and report incidents to the Duty Manager
Requirements summary:
- Desire to engage and motivate others
- Strong work ethic and attention to cleanliness
- Strong interpersonal and communication skills
- Dedication to safety and quality
- Ability to work with minimal supervision
- Current criminal record and vulnerable sector checks
Tools & skills
Source and dates
Source type not verified · easyapply
- Employer posting date
- 2025-12-17
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-11-01
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | No experience needed |
| Department | Customer service |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer low |
| Background checks | criminal record, vulnerable sector |
Summary and details written by AI from the posting; the employer’s posting is the authority.
YMCA of Greater Halifax/Dartmouth
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.
Full company description
We are a charity dedicated to nurturing the inherent potential in individuals just like you. Because at the YMCA, we believe that when we create the conditions for individuals to thrive, it results in stronger, connected communities for all. For over 170 years, we’ve cared for kids, shaped leaders for tomorrow, helped generations of people come together for support, and provide experiences that last a lifetime. As a charitable, non-profit organization, we are committed to providing equal opportunities for all, in welcoming spaces that are both nurturing and fun — a community of shared responsibilities, where children and families thrive.
- LinkedIn followers
- 4,595
- People associated on LinkedIn
- 230
- Reported office locations
- 1601 South Park St, HALIFAX, Nova Scotia B3J 2L2, CA
- Other recorded names
- YMCA of Greater Halifax/Dartmouth
- Specialties
- Child & Family Development
- Immigration Services
- Group Fitness
- Health & Wellness
- Youth Outreach
- Camp
- Employment Services
- Community Initiatives
- Sports & Recreation
- and Aquatics
- Profile identifies a recruitment agency
- No
We are a charity dedicated to nurturing the inherent potential in individuals just like you. Because at the YMCA, we believe that when we create the conditions for individuals to thrive, it results in stronger, connected communities for all. For over 170 years, we’ve cared for kids, shaped leaders for tomorrow, helped generations of people come together for support, and provide experiences that last a lifetime. As…
| Field | Value |
|---|---|
| Industry | Non-profit Organizations |
| Company size | 201-500 employees |
| Headquarters | HALIFAX, Nova Scotia |
| Organization type | Nonprofit |
| Year founded | 1853 |
| Specialties | Child & Family DevelopmentImmigration ServicesGroup FitnessHealth & WellnessYouth OutreachCampEmployment ServicesCommunity InitiativesSports & Recreationand Aquatics |
| Open jobs on Jobsy | 30 |
| View page |
Title: Volunteer Member Experience Guide
Hours: Weekdays after 3:30pm and/or Saturdays before 2:00pm
Location: John W. Lindsay YMCA
The YMCA is a place where everyone is welcome and valued. We are deeply committed to fostering an inclusive environment, offering equal opportunities for all in a space that is both nurturing and enjoyable. Here, children and families thrive within a community built on shared responsibilities and mutual support.
Our success in partnering with others to strengthen the community is made possible by the dedication of our employees and volunteers. By volunteering at the YMCA, you’ll become an integral part of a passionate team focused on making a meaningful impact and supporting the communities we serve.
The Opportunity
Reporting to the Membership Director and Lead Membership staff, Member Experience Guides support the membership staff by engaging with members and non-members in the lobby (great hall), welcoming them, providing information about our programs and facility, as well as maintaining a clean and tidy space for all.
Responsibilities
- Greet members as they pass through the great hall.
- Provide a positive, inclusive, and welcoming environment to members and non-members in the great hall.
- Provide tailored information on available programs and amenities within the facility.
- Show members how to navigate the YMCA website on their smartphone or tablet.
- Show members how to log in, find alerts, and book classes and activities in the My Y app.
- Help membership staff monitor the entry of people into the members-only area(s) of the facility.
- Provide directions to different areas of the facility, sometimes navigating with the member/non-member to that area.
- Provide full-facility tours as needed.
- Assist the YMCA staff with documenting any incidents or accidents, no matter how minor, and communicate these back to the Duty Manager on the same day.
Qualifications & Skills
- Ability and desire to engage with, meet, and motivate, others.
- Strong work ethic and desire for cleanliness and tidiness.
- Strong interpersonal and communication skills.
- Dedication to safety and quality.
- Ability to work with minimal supervision.
Please note that all volunteers of the YMCA of Greater Halifax/Dartmouth are required to provide a current and satisfactory Criminal Record Check and Vulnerable Sector Check, clear Child Abuse Register Check.
Apply Today
Please apply online at https://ymcahfx.ca/workwithus/.
The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to self-identify.
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