Warehouse Lead Hand

Ashcroft Terminal is seeking a Warehouse Lead Hand to join our growing team!

As the only private logistics terminal in Canada with CPKC & CN mainlines, Ashcroft Terminal is strategically located to help shippers, manufacturers, and producers prepare their commodities for export or import. As a member of PSA International, Ashcroft Terminal is part of a global network of supply chain professionals!

In the position of Warehouse Lead Hand,the successful candidate will play a pivotal role in supervising and coordinating the activities of the warehouse team to ensure efficient and accurate operations. The primary responsibilities are managing and directing daily tasks, promoting safety, and maintaining a productive work environment.

In this position, you will:

1. Lead and direct warehouse staff, including assigning tasks, setting priorities and monitoring performance.
2. Provide guidance, training, and mentorship to team members, fostering a positive and collaborative work atmosphere.
3. Ensure the team adheres to company policies, procedures, and safety guidelines.
4. Train new labourers in proper techniques, paperwork, and safety procedures; complete sign-off procedures on warehouse labourers.
5. Collaborate with the Warehouse Coordinator to facilitate seamless workflow and address any issues that arise.
6. Uphold a strong safety culture by promoting safe working practices, ensuring proper equipment use and enforcing safety protocols.
7. Conduct daily safety meetings and training to ensure team members are aware of best practices.
8. Conduct routine inspections of all equipment and address any maintenance issues promptly.
9. Coordinate equipment maintenance and repairs with the Mechanical Team, to minimize downtime and ensure the warehouse operates smoothly.
10. Performing other job-related duties as assigned.

Basic Administration

1. Act as a point of contact between management and warehouse staff, relaying information, updates, and changes effectively.
2. Collaborate with other departments, as required, to ensure smooth coordination of activities.
3. Work with HSSE to ensure all operations team members are up to date with WHMIS and TDG certifications.
4. Read and sign off on all related company SOPs.

For success in this role, you must have:

Education Requirements

1. Completion of Grade 12.
2. A valid Class 5 driver’s license.
3. A valid First Aid/CPR Certification would be considered an asset.

Technical Requirements

1. Experience operating all types of equipment, such as forklifts, clamps, pallet jacks, etc.
2. Strong understanding of inventory control systems and basic knowledge of warehouse management software.
3. Ability to read and interpret shipping documents, load sheets, and inventory reports.
4. Knowledge of workplace safety standards and procedures, including WHMIS and proper material handling protocols.
5. Capable of conducting equipment and safety checks to ensure compliance with operational guidelines.
6. Basic troubleshooting skills for common warehouse equipment or system issues.
7. Familiarity with scheduling and coordinating daily tasks within a warehouse or logistics environment.

Position Requirements

1. The ability to work in various weather conditions and environments.
2. The ability to perform physical tasks, including lifting and moving items up to 50 lbs.
3. Experience in a warehouse or distribution center, preferably within a leadership role.

Soft Skills Requirements

1. Demonstrate a strong safety-first mindset in all tasks.
2. Maintain reliability in attendance, punctuality, and consistent task follow-through.
3. Provide clear direction and support to team members while fostering a collaborative work environment.
4. Communicate effectively with team members, supervisors, and other departments.
5. Display strong attention to detail and ensure accuracy in inventory handling and documentation.
6. Act with integrity, professionalism, and accountability in all responsibilities.
7. Stay calm under pressure and make sound, timely decisions in a fast-paced environment.
8. Adapt to shift work, including evenings and weekends, based on operational needs.

What We Offer

In this Warehouse Lead Hand position, you can look forward to a 4-on-4-off schedule and a comprehensive benefits package designed to support your well-being and growth.

Our benefits include:

• Extended health benefits, including dental, vision, and paramedical services
• Mental health resources and access to an Employee Assistance Program (EAP)
• Employer-matched retirement savings plan
• Ongoing professional development and training opportunities
• Company events and social activities to stay connected with the team

We thank all applicants for their interest in the position, however, only those candidates selected for an interview will be contacted.