Posted 2 months ago
Warehouse Technician II
@ IntelliPro Group Inc.
Burlington, Ontario
Overview
IntelliPro Group Inc. is hiring a contract Warehouse Technician II to set up, diagnose and repair grocery shopping carts and their hardware and software for partner retailers. The role includes inbound and outbound quality checks, packing and shipping, electrical troubleshooting, and training other technicians. The posting requires Wi-Fi and router wiring knowledge, weights and measures compliance experience, and the ability to lift up to 40 kilograms in a warehouse.
Responsibilities:
- Unpack and conduct inbound and outbound quality checks on carts
- Set up and configure carts and hardware for retailers
- Troubleshoot and repair cart hardware and electrical components
- Pack carts for shipment and verify weights and measures
- Provide feedback to engineering and train technicians
Requirements summary:
- Knowledge of Wi-Fi setups and router wiring
- Experience meeting weights and measures criteria
- Ability to lift up to 40 kilograms
- Familiarity with powered stackers and pallet jacks
- Strong organization and communication skills
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-15
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Store |
| Position | Sitting and standing |
| Physical demands | physical high · lift 88 lb · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
IntelliPro Group Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Delivering World-Class Talent & HR Solutions - A Certified Minority Business Enterprise (MBE)
Full company description
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
- LinkedIn followers
- 274,998
- People associated on LinkedIn
- 1,162
- Reported office locations
- 160 E Tasman Dr, San Jose, California 95134, US
- 10900 NE 8th St, 10th Floor, Suit 21, Bellevue, WA 98004, US
- Berlin, DE
- Toronto, CA
- Tokyo, JP
- Beijing, CN
- Mexico City, MX
- Brasilia, BR
- Singapore, SG
- Business categories
- Human Resources
- Consulting
- Recruiting
- Staffing Agency
- Other recorded names
- IntelliPro Group
- IntelliPro Group Inc.
- IntelliPro
- Specialties
- Executive Search
- Recruiting
- Consulting
- Outsourcing
- Staff Augmentation
- Training
- and Comprehensive HR Services
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 501-1,000 employees |
| Headquarters | San Jose, California |
| Organization type | Privately Held |
| Year founded | 2009 |
| Specialties | Executive SearchRecruitingConsultingOutsourcingStaff AugmentationTrainingand Comprehensive HR Services |
| Open jobs on Jobsy | 9 |
| View page |
About the Role
Warehouse Associates, alongside our team of Field Technicians, work with carts across our partner locations to set up, diagnose and resolve hardware and software related issues. You will be one of our subject matter experts for our cart components and construction. You will work with tickets submitted via our Support Portal when troubleshooting and resolution is needed. You will also provide valuable feedback on the state of hardware and software to our teams.
We will provide you with all the safety equipment, tools, and work-instructions needed to solve issues. You will collaborate with and be supported by teammates to contribute your feedback, ideas, and processes to build the future of grocery.
About the Team
The Warehouse Team takes pride in managing the hardware life cycle from the time the carts arrive in our possession to the time they are delivered in store and beyond. Not only do we prep the carts for distribution, but we also take pride in providing support and maintenance to the carts, which will provide our retailers with little to no downtime.
About the Job Description:
● Unpack and conduct Inbound Quality Checks of incoming shopping carts and other hardware from our Manufacturer in China.
● Set up carts to be shipped out to retailers by configuring the software and setting up the hardware to the needs of the retailer.
● Conduct Outbound Quality Checks on outgoing hardware
● Pack carts and other hardware to be shipped out to retailers
● Provide feedback from warehouse and field deployed hardware back to the engineering team through our internal ticketing portal
● Understand technical needs and issues, and suggest and implement solutions
● Act as reference point for all cart related queries at the hardware level; Understand all aspects of cart components and their construction
● Ensure outbound carts meet Weight & Measures Criteria
● Support ongoing training of warehouse & field technicians needed to support store needs.
● Investigate and resolve intermittent problems -provide troubleshooting and assist software support team.
● Utilize electrical knowledge troubleshooting different components of our carts and related accessories (such as chargers). Would require to open up the different hardware modules and fix or replace the electrical components inside
● Support ongoing training of warehouse & field technicians needed to support store needs
About You
Minimum Qualifications
● Require knowledge of: Wi-Fi setups & configurations and wiring of routers
● Experience in conforming to Weights and Measures criteria to ensure the carts meet all targets for local certification
● Experience working with communication tools such as slack, google sheets & email
● Able to use generic battery-operated power tools
● Must be capable of working with powered stackers and pallet jack
● Ability to learn quickly and follow established procedures & directives
● Ability to work in a warehouse environment and lift up to 40 kilograms
● Must be meticulous and diligent with tracking materials with serial numbers
● Enjoy learning about and working directly with software and hardware of new technology
● Highly organized with strong verbal and written communication skills to support customer and team interactions, as well as documentation
● Customer-focused orientation that aims to over-deliver on expectations
Preferred Qualifications
● Previous experience with Point of Sales Hardware & Software Support, and other hardware with embedded scale
● Experience at handling wires, electronic circuits, computers and other devices and high-tech devices such as copiers, printers, POS systems
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