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Posted 167 months ago

Windows help desk Support ( Level 3 )

@ system canada technologies

Montréal, Quebec

On-siteContract5+ years experience
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Overview

System Canada Technologies is hiring a Windows help desk Level 3 support specialist on a contract basis. The role requires at least 5 years of Windows desktop support experience, troubleshooting Windows and Office applications, and scripting for task automation.

Responsibilities:

  • Troubleshoot Windows desktop and server operating systems
  • Support Microsoft Office and desktop applications
  • Manage Active Directory, GPOs, OUs and groups
  • Automate tasks with scripting languages
  • Write documentation for end users and support staff

Requirements summary:

  • 5 years minimum as a Windows desktop support specialist
  • Strong Windows and desktop application troubleshooting
  • Understanding of Active Directory and networking
  • Scripting in PowerShell, Visual Basic, VBScript or Perl
  • Strong verbal and written communication
  • Project team experience; Microsoft certifications are an asset

Tools & skills

Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2013-02-14
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentIT
Experience5+ years
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

system canada technologies

FieldValue
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Job description

Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Company: SystemCanada | www.systemcanada.com

World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan

Job Description

- 5 years minimum experience operating as a Windows desktop support specialist
- Strong knowledge and proficiency in providing support and troubleshooting of either the Windows operating system and/or desktop applications:
o Windows Desktop and Server operating systems:
- preferably in a demanding, large networked global enterprise environment, e.g. event log, GPResult, performance issues
- Networking issues ? (DNS, DHCP)
- An understanding of Active Directory (GPO, OU, Groups)
o Desktop applications:
- Microsoft Office products, including Outlook, Word, Excel (including formula use, macro/VBA), PowerPoint, Visio, Communicator, and MS Office plugins.
- Task automation using scripting languages PowerShell, Visual Basic, VB Script, Perl or equivalent.
- Proficiency in creating documentation for end users and support personnel
- Strong verbal and written communication skills
- Self-starter with experience working in a project team environment

Qualifications

Nice to have:

Microsoft certifications like MCSE , MCDST

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