Posted 18 days ago
WPG - Customer Service Representative
@ Gardewine
Winnipeg, Manitoba
SIGNALS
Overview
Gardewine is hiring a temporary Customer Service Representative in Winnipeg, MB, to handle day-to-day customer service, shipment tracing, proof of delivery updates and account inquiries. The role is temporary and requires sitting at a computer and phone for eight hours. Pay is described only as competitive, and the posting offers group health benefits, a matched pension and a profit share program.
Responsibilities:
- Handle customer phone and email queues
- Provide tracing and proof of delivery information
- Update customer portals and proof of delivery records
- Coordinate special pickups and deliveries
- Maintain department electronic and paper files
Requirements summary:
- High school diploma or equivalent
- Good math, language and reading skills
- Strong customer service and problem-solving skills
- Working knowledge of Microsoft Office, especially Excel
- Ability to manage multiple time-sensitive tasks
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gardewine
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Job description
Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first.
We are currently seeking a Customer Service Representative (CSR) - Term to join our team in Winnipeg, MB.
Summary
The CSR is responsible for caring out all types of day-to-day customer service activities by ensuring timely resolution and communication with customers (internal and external) regarding a variety of customer service issues.
Duties And Responsibilities
High School diploma or equivalent with good math, language and reading skills. Demonstrate strong interpersonal, customer service, organizational, attention to detail and problem solving skills. Working knowledge and experience with customer data software systems is preferred. Working knowledge of Microsoft Office program, especially excel. Proven ability to manage multiple tasks in a time sensitive environment. Transportation or logistics experience would be ideal.
Physical Requirements
You will be required to a computer and telephone simultaneously while sitting for eight hours.
Benefits And Perks
We thank all applicants for their interest; however only those selected further in the process will be contacted. To view other Gardewine opportunities currently available, please visit our website at www.gardewine.com.
We are currently seeking a Customer Service Representative (CSR) - Term to join our team in Winnipeg, MB.
Summary
The CSR is responsible for caring out all types of day-to-day customer service activities by ensuring timely resolution and communication with customers (internal and external) regarding a variety of customer service issues.
Duties And Responsibilities
- Provide superior customer service for customers regarding accounts
- Partake and manage customers through the phone and email customer service queue
- Provide tracing and P.O.D. information to customers (external and internal)
- Update all external customers portals
- Answer inquiries and provide prompt communication regarding status of shipments
- Coordinate special pickup and delivery of loads or shipments
- Update system on all proof of deliveries
- Substitute for main reception
- Complete spreadsheets regarding designated customer shipments
- Manage image exception report
- Maintain all department filing (electronic and paper) file systems
- Practice and support all Safety and Health initiatives
- Other duties related to goals of warehouse
High School diploma or equivalent with good math, language and reading skills. Demonstrate strong interpersonal, customer service, organizational, attention to detail and problem solving skills. Working knowledge and experience with customer data software systems is preferred. Working knowledge of Microsoft Office program, especially excel. Proven ability to manage multiple tasks in a time sensitive environment. Transportation or logistics experience would be ideal.
Physical Requirements
You will be required to a computer and telephone simultaneously while sitting for eight hours.
Benefits And Perks
- Manitoba’s Largest Trucking Company
- 35 Terminals across North America
- Competitive compensation
- Comprehensive group health benefits
- Company Matched Pension Plan
- Profit Share Program
We thank all applicants for their interest; however only those selected further in the process will be contacted. To view other Gardewine opportunities currently available, please visit our website at www.gardewine.com.
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